Director Civil Accounts Ksa

2 months ago

Riyadh, Saudi Arabia Thales Full time

Location: Riyadh, Saudi Arabia

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North -South Railway (NSR), the longest system of it’s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country’s critical infrastructure and e-security solutions that secure the country’s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.

**GENERAL DESCRIPTION AND MISSIONS**

Director Civil Accounts KSA is to lead the identification, qualification and booking of "Civil Business" opportunities in the Middle East Region, supporting the respective "Key Account civil teams". For sake of clarity, "Civil Business" means Aerospace, Space and Security Business, essentially.

The Director Civil Accounts KSA is reporting to the VP KSA and CA.

The Director Civil Accounts KSA will drive the Civil Account Plans of the KSA and CA in order to define the account strategy and align the plan with the customer expectation and the internal stakeholders by:

- Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business.
- Monitoring the performance of Thales’ competitors with the customer.
- Identifying and defining Strategic Initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership.
- Working closely with Account Marketing for support on actions plans (growth opportunities, engagement plan, must-wins, market segment content).

The Director Civil Accounts KSA will orchestrate and network with internal and external stakeholders by:

- Sharing general interest information on the customer (i.e. customer strategy and structure, customer needs, budgets) and represent the Customer internally.
- Validate and promote at executive level the Account Plan and facilitating the execution of the related action plan with countries and GBUs involved.
- Informing the account team and account steering committee of customer satisfaction issues and supporting the development of customer satisfaction measuring in the account.

In close coordination with the account team the Director Civil Accounts KSA act as “One face to the customer”/Senior Management on behalf of Thales Group, without overstepping the role of the Country KAMs by:

- Maximizing customer satisfaction facing executive level of the customers and partners organization while supporting the Civil Accounts teams.
- Setting actions together with the customer to develop trust and loyalty between both organizations.
- Developing Group OI in the short and medium term by managing Customer intimacy.
- Driving and securing strategic initiatives as defined in the Account Plan.
- The Director Civil Accounts KSA should integrate, together with other GBU/BLs, notably DIS, synergies in all offers (where applicable).

**MISSIONS & RESPONSIBILITIES**

**_ Decisions Owned / Key Deliverables_**
- Engage all actions required to execute the Account plan
- Define Customer governance, as part of the Account Plan (“who meets who and when”)
- Deliver an aligned and reviewed Account Plan (at least twice a year)
- Perform the Opportunity presentations (“Gate 0: Early Opportunity Review”)
- Deliver Order Intake forecast
- Represent always Thales Group interest in front of Civil Key Accounts or Segment Accounts.

**_ Key Interactions_** (as required, a contact plan may be required which should always give priority to Country Account Management Teams)
- The Account Team: BL Sales Manager, Project Teams, Capture teams, Service teams, Account Marketing
- Local Head of Account management
- Heads of GBUs, GBU VP Sales, BL Sales director
- Account Executive Sponsor
- Segment Marketing
- Digital
- Communications
- Any other member of the Thales organization and leadership as required (Finance, Legal, Quality, Program, Bid )

**WORK EXPERIENCE REQUIREMENTS**
- 15+ years’ experience in a senior leadership management role
- 10+ years’ experience in strategic account management
- Proven experience in customer management and engagement
- Track record of leading diverse and senior blended teams of various backgrounds
- Knowledge of KSA busines

  • Director Civil Accounts Ksa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales Full time

    Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We have...

  • Director of Finance

    5 days ago

    Riyadh, Saudi Arabia SelectLab Full time

    Director of Finance & Accounting -Riyadh -KSA We are looking for an Arabic speaking ambitious and results-driven Director of Finance & Accounting to join our KSA team! As a Director of Finance, you will be responsible for planning, developing and implementing all the financial aspects of the business with the main goal of achieving company's financial...

  • Key Account Manager

    3 weeks ago

    Riyadh, Saudi Arabia Thales Full time

    Location: Riyadh, Saudi Arabia In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. We have...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales e-Security, Inc. Full time

    Key Account Manager (KAM) PIF & ARAMCO page is loaded Key Account Manager (KAM) PIF & ARAMCOremote typeOn-Site locationsRiyadh time typeFull time posted onPosted Today job requisition idR Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come...

  • Retail Director, Ksa

    4 weeks ago

    Riyadh, Saudi Arabia Piaget Full time

    Reference Code: 93272**RETAIL DIRECTOR, KSA**: - Riyadh, 01, SA- PermanentSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry...

  • Account Director

    1 week ago

    Riyadh, Saudi Arabia Octagon Full time

    **WHAT WE ARE LOOKING FOR** We are thrilled to be recruiting an experienced Account Director with solid integrated marketing experience to join our team and play an instrumental role in leading and growing one of our accounts. Our client, an upbeat government authority, has and is building a diverse portfolio of sponsorship properties with a view to...

  • Global Account Director

    3 weeks ago

    Riyadh, Saudi Arabia Mindshare Full time

    **Reporting Line**:Direct line to Managing Director, Mindshare KSA & dotted line to Chief Growth Officer, Mindshare MENA **Organisational Relationships**: - Mindshare regional team based in Dubai - KSA Mindshare Leadership and operational team **Role context & Overview**: As businesses continue to be impacted by the fast-evolving changes of digitisation,...

  • Account Director

    1 week ago

    Riyadh, Saudi Arabia CSM Full time

    Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales Group Full time

    Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We have...

  • Account Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CSM Full time

    Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees' professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout...

  • Airframe & Powerplant Instructor

    2 weeks ago

    Riyadh, Saudi Arabia Spartan KSA, LLC Full time

    **Airframe and Powerplant (“A&P”) Instructor** **to serve as a “Training Consultant” in Saudi Arabia** Employer: Spartan KSA, LLC, an affiliate of Spartan College of Aeronautics and Technology Location: Jeddah, Kingdom of Saudi Arabia (“KSA”) Reporting: Reports to the Spartan Director (an employee of Spartan KSA based part-time in the U.S. and...

  • Retail Director, Ksa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Piaget Full time

    Reference Code: 93272RETAIL DIRECTOR, KSA: Riyadh, 01, SA PermanentSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry...

  • Hse Associate Director Ksa

    2 weeks ago

    Riyadh, Saudi Arabia Atkins Full time

    **Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins **Job Description** Role profile** We are looking for HSE Associate Director based in Riyadh, Saudi Arabia. Reporting to the KSA Regional Director PM, the...

  • Hse Associate Director Ksa

    2 weeks ago

    Riyadh, Saudi Arabia AtkinsRéalis Full time

    **Role profile** We are looking for HSE Associate Director based in Riyadh, Saudi Arabia. Reporting to the KSA Regional Director PM, the HSE Associate Director - KSA will provide oversight of all PM business operations and activities in Saudi Arabia. The HSE Associate Director - KSA will provide oversight of all Project Management (PM) business operations...

  • Account Director

    7 days ago

    Riyadh, Saudi Arabia VML Full time

    We are seeking an experienced Account Director to join our dynamic and innovative team at VML Riyadh. As an Account Director, you will provide strategic direction and support clients in driving short term sales and building long term brand value

  • Sales Director

    3 weeks ago

    Riyadh, Saudi Arabia Talent Source Full time

    Senior Sales Director. The mission is to engage with very large key accounts in UAE and KSA while fostering strategic partnerships in the market. The Sales Director will be responsible for identifying new business opportunities and liaising internally for their execution. The Director will be responsible for building out the Sales team for KSA & Dubai -...

  • Project Director Stadiums KSA

    2 months ago

    Riyadh, Saudi Arabia GatedTalent - Connecting Top Executive Search Firms And Executives Full time

    Stafford Lawrence is seeking Director level candidates for this senior level position. So, you should have experience working with a Construction Cost Consultancy in A Director or Associate Director position. The role will be based in KSAThis position requires a minimum of 20 -25 years experience Post Degree, from the year you attained your Degree...

  • Project Director Stadiums KSA

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia GatedTalent - Connecting Top Executive Search Firms And Executives Full time

    Stafford Lawrence is seeking Director level candidates for this senior level position. So, you should have experience working with a Construction Cost Consultancy in A Director or Associate Director position. The role will be based in KSAThis position requires a minimum of years experience Post Degree, from the year you attained your Degree...

  • Project Director Stadiums KSA

    4 weeks ago

    Riyadh, Saudi Arabia GatedTalent - Connecting Top Executive Search Firms And Executives Full time

    Stafford Lawrence is seeking Director level candidates for this senior level position. So, you should have experience working with a Construction Cost Consultancy in A Director or Associate Director position. The role will be based in KSAThis position requires a minimum of 20 -25 years experience Post Degree, from the year you attained your Degree...

  • Hse Associate Director Ksa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Atkins Full time

    Company DescriptionJobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Company Name: AtkinsJob Description Role profile**We are looking for HSE Associate Director based in Riyadh, Saudi Arabia. Reporting to the KSA Regional Director PM, the HSE Associate...