SAP Senior Business Analyst
7 months ago
**Description**:
invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.
invenioLSI now has a preeminent position in the United States and Canada as well as a strong presence in Europe, the Middle East, and the Asia Pacific. We are a global entity with technical expertise, specialist focus, exceptional customer service, profitable growth, and an engaged workplace culture. For over 21 years, our consultants have brought deep expertise combined with advanced technologies to enable organizations to run at the speed of business. By focusing squarely on what we know best—modernization built on SAP—invenioLSI delivers quicker time to value and helps enterprises be more effective.
As we accelerate the impact of advancements in SAP technology, our customers benefit from end-to-end solutions and service portfolios that help them make the move to next-generation enterprise business suites. These digital transformations are driven by our commitment to customer and employee success. At the intersection of meaningful technical software and people, we believe in investing in our relationships. invenioLSI sets the vision for change with a focus on bettering the lives of people that use our solutions--all while celebrating our employees’ diverse backgrounds, beliefs, and abilities.
**SAP Senior Business Analyst**
**Responsibilities**
- Analyse the new Change Requests (CRs) received from the client to:
- Understand the change and its impact on the existing processes
- Evaluate completeness of scope and identify gaps in the requirements
- Identify feasibility of the requirement and any implementation challenges
- Document end to end change (CR document) - including As Is vs To Be processes and detailed steps/ use cases.
- Mentor junior BAs in the team and review their quality of deliverables
- Act as a Trusted client advisor for requirements / demand management
- Basic understanding of taxation processes from tax authority perspective. (Also must have at least worked as BA in complicated business domains in the past like BFSI)
- Ensure complete and clear communication with the client and internal teams.
- Work on multiple CRs in parallel
- Reporting of work status and plans for self and team
- Work with multiple client stakeholders (technology/ business teams) and handle changing priorities or requirements through direct discussions/ workshops.
- Work with internal teams - functional, technical and management to handle
- Understand and execute various processes and sub-processes in the client system so as to support the analysis (may require learning SAP / customised systems)
- Monitor and Maintain SLAs related to CRs
**Business Skills**
- Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.
- Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.
- Understand business processes for focus area or module.
- Research and perform detailed tasks.
- Strong analytical skills.
- Understand how to solve detailed SAP problems.
- Understand and can explain best business practices, especially those that SAP enables.
**Consulting Skills**
- Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff.
- Explain ideas and concepts to other project team members and to client personnel.
- Solid foundation for consulting “soft” skills necessary on client engagements.
- Identify upsell opportunities and assists in management of scope.
**Supervision Skills**
- Self-starter with the ability to manage their own time and task in order to meet project milestones.
- Manages their own / team task lists in order to meet project milestones.
- Monitors team status and reports variances.
**Leadership Skills**
- Maintain a positive working relationship with others.
- Seek ways to increase their level of contribution and team effectiveness.
- Work in conjunction with peers.
- May mentor to other associate consultants.
- Works well as a member of a team.
- Seek ways to increase their level of contribution / team effectiveness.
- Work well as a leader of a team (motivates team).
- Seek ways to increase the team’s level of contribution / team effectiveness.
**Personnel Development**
- Further self-development of SAP skills and management skills.
**General Skills/Tasks**
- Lead and focus project team efforts in developing solutions for client situations.
- Lead team effort in developing solutions for projects.
- Complete assignments within budget, meet project deadlines, maintain sensible commitments to client and team.
- Meet billing ef
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