Virtualization/ Hci Engineer
7 days ago
Position title
- Virtualization/ HCI Engineer
- Responsibilities
- Administer, maintain, and support a large Virtualization environment that includes Multiple clusters.
- Troubleshooting VMware snapshot issues
- Conduct level 2 troubleshooting activities (engage level 3 whenever required) in a thorough and systematic manner.
- Performing Storage and Cluster Tech refresh activities
- Perform root cause analysis for issues and provide workarounds to ensure business continuity.
- Identify, analyze and resolve problems specifically on Virtualization, and in general cross-platform involving storage.
- Change Management: Prepare Implementation plan, rollback plan and test plan, risk, and impact analysis for changes. Review the change plan and documentation prepared by peers.
- Assist in the creation of processes and procedures required for service delivery.
- Perform routine, planned, and emergency maintenance (change planning and implementation) of Windows and Virtualization devices.
- Performing ESXi7.x/VCenter 7.x Upgrades
- Managing and Troubleshooting Standard / Distributed Switches
- vSAN Deployment and Configuration
- Maintenance and troubleshooting activities on vSAN
- Ensuring all devices are added to the monitoring system with all required parameters.
- Availability and capacity planning and management: keep a track of uptime and capacity utilization of production clusters and client devices and publish reports to management.
- Perform hardware and software upgrades on ESXi servers and Virtual environments.
- Execute additional tasks given to meet internal IT project milestones and willing to put in additional hours whenever required.
- Ensure all services are delivered as per agreed SLAs/OLAs, quality, and scope.
- Update and close tickets, and update documents (such as handover documents, root cause analysis, analysis, recommendations to reports, and post-incident reviews) in a timely manner with high quality.
- Communicate with and log calls with L3 or 3rd parties where necessary to resolve issues and product bugs.
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