Support Services Coordinator
5 days ago
Job Overview:
The Arab National Bank is seeking a highly skilled Customer Service Professional to join our team. This role involves providing exceptional customer service and support to our clients.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Prepare price quotes, contracts, and enter data accurately.
- Communicate with clients and the sales team.
- Process orders, returns, and refunds.
- Ensure continuous follow-up with customers until issues are resolved.
Requirements:
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Problem-solving skills and a proactive approach to handling customer concerns.
- Proficiency in Microsoft Office.
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