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Global Customer Advocate

1 week ago

Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time

About the Position

BUPA Arabia is seeking a highly skilled Senior Associate – Call Center to deliver exceptional customer service and support to our customers.

Responsibilities

  • Provide accurate and relevant information to customers on Bupa Arabia's network, products, and services.
  • Address customer complaints and concerns in a professional and efficient manner.
  • Collaborate with colleagues to achieve team objectives and improve service delivery.
  • Develop and maintain a comprehensive understanding of Bupa Arabia's policies, procedures, and products.
  • Continuously seek opportunities to improve customer satisfaction and loyalty.

Working with Us

Bupa Arabia values diversity, equity, and inclusion in the workplace. We offer a collaborative and supportive work environment that encourages personal and professional growth.