Senior Customer Service Performance Analyst

Senior Data Analyst Job DescriptionWe are seeking a highly skilled Senior Data Analyst to join our team at UXBERT Labs. The successful candidate will be responsible for analyzing complex datasets, developing data-driven strategies, and collaborating with cross-functional teams to drive business growth.Main Responsibilities:Analyzing large datasets to...

Job ProfileVision Invest is a leading investment firm seeking a skilled Senior Analyst, Asset Management to join our team.About the Job:The successful candidate will be responsible for supporting the Senior Manager, Asset Management in driving business growth, optimizing asset performance, and enhancing stakeholder value.Main Duties:Support the Senior...

Fiber Business ExpansionAs a Financial Business Analyst - Fiber Business, you will be responsible for analyzing market trends and customer demand patterns to predict future demand for fiber services, supporting expansion decisions and capacity planning.Demand Forecasting: Analyze market trends and customer demand patterns to predict future demand for fiber...

Role Overview:We are seeking an experienced IT Performance Analyst to join our team at Ejada Systems Limited. As a key member of our infrastructure team, you will be responsible for monitoring and analyzing the performance of our IT systems and applications. You will use your analytical skills to identify trends, anomalies, and areas for improvement, and...

We're Hiring: Customer Experience Business AnalystKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission...

1. Monitor the customer service agent during rotating shifts at the call center;2. Provide business guidance and standard process to the agents;3. Act as the point of contact and quickly respond to service needs in the shift hour when urgent cases happen;4. Quickly identify operational or process issues with agents and provide improvement solutions.Minimum...

Senior Financial Analyst - Job DescriptionWe are seeking a highly skilled Senior Financial Analyst to join our team at First Abu Dhabi Bank (FAB). As a key member of our finance team, you will be responsible for:Assisting the Head of Finance in overseeing all finance activities of FABC and ensuring accurate, timely and compliant financial records.Developing...

Job SummarySalam is seeking a highly motivated Senior Market Analyst to join our team and drive business growth through market analysis and research.The ideal candidate will have a strong background in market analysis, consumer trends, and competitive dynamics. They will be responsible for generating comprehensive strategic reports on social media...

We are seeking a highly analytical Ecommerce Performance Analyst to join our team. As an Ecommerce Performance Analyst, you will be responsible for analyzing key metrics to evaluate ecommerce performance and identifying areas for improvement.About the JobThe ideal candidate will have a strong understanding of data analysis and experience with tools such as...

About the Role:We are seeking a skilled Customer Service Shift Leader to join our team at Keeta.The successful candidate will be responsible for overseeing customer service agents during rotating shifts, providing business guidance and standard processes to agents, acting as the point of contact for urgent cases, and identifying operational or process issues...

Senior Business Analyst - FSI Industry - ServiceNowThe Senior Business Analyst - ServiceNow will work on a wide variety of different programs to support diverse customer projects in our Financial Services BU. Your role will be to understand and modernize their legacy applications by migrating them to the ServiceNow platform.Responsibilities:Requirement...

Mustashar Accelerator - مسرعة مستشار is looking for a talented Performance Improvement Analyst to join our Riyadh office. As a Business Analyst, you will have the opportunity to work on exciting projects and support our clients in achieving their goals.Your key responsibilities will include analyzing data, identifying areas for improvement, and...

The Call Center Reporting Coordinator is responsible for creating, analyzing, and distributing reports that track call center performance.Key Responsibilities:Reporting and Analysis:Generate daily, weekly, and monthly performance reports.Identify trends and areas for improvement in call center operations.Data Management:Maintain accurate databases and ensure...

Senior Manager, Workforce Management – Customer ServiceKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the...

Job OverviewA key role in our organization, the Sales and Performance Analyst will be responsible for analyzing sales data to create accurate forecasts, make recommendations to optimize sales activities, and provide actionable insights to drive business growth. Duties and Responsibilities:Analyze sales data to identify trends, opportunities, and...

At Olayancareer, we are seeking a highly skilled Senior Customer Service Manager to join our team. As the ideal candidate, you will be responsible for ensuring exceptional customer satisfaction and driving business growth.About the RoleThis is a key position that requires strong leadership skills, excellent communication abilities, and a deep understanding...

The Saudi Telecom Company is seeking a talented Service Operations Analyst to join its team. In this role, you will be responsible for analyzing and developing work plans for managing O&M Command Center in All STC and Subsidiaries sites.Key Responsibilities:Analyze and develop work plans for managing O&M Command Center.Direct and manage O&M Command Center...

About Us: At UXBERT Labs, data drives everything we do. From user engagement to product development, our data analysts uncover insights that fuel innovation and guide growth.Role OverviewWe need a Senior Data Analyst to dive deep into datasets and extract meaningful insights that inform our strategy.About the CompanyAward-winning specialists in UX & Service...

We're looking for a talented CX Quality Assurance Manager who can analyze data related to agent performance, customer satisfaction (CSAT) surveys, and other key metrics to identify trends, uncover insights, and recommend actionable improvements.This role requires a strong analytical mindset, expertise in data analysis tools, and a deep understanding of...

About the Role:We are seeking a skilled Training and Analyst professional to join our team. As a key member, you will play a crucial role in shaping our overseas customer service training system.Key Responsibilities:Design and deliver impactful training sessions for new hires and ongoing skill development programs.Analyze training effectiveness using data...