Reception and Support Staff

5 days ago


Jeddah, Makkah Province, Saudi Arabia Shift Clinics Full time
About Us

At Shift Clinics, we strive to provide exceptional patient care and satisfaction through our highly trained and dedicated staff. Our front desk receptionist plays a vital role in this process by ensuring that each client receives personalized attention and support throughout their journey with us.

Key Responsibilities:
  1. Welcome and register clients upon arrival, taking note of their needs and preferences.
  2. Respond to phone calls, emails, and messages from clients in a prompt and professional manner.
  3. Maintain accurate records and documentation of client interactions, appointments, and transactions.
  4. Coordinate with other departments to ensure seamless communication and efficient workflow.
  5. Resolve client complaints and concerns in a fair and timely manner.
  6. Foster a positive and welcoming atmosphere within the clinic.

Requirements:
  1. Demonstrate excellent communication and interpersonal skills to effectively interact with clients and staff.
  2. Possess a Bachelor's degree in a related field and 2-4 years of experience in customer service or a related field.
  3. Show proficiency in Microsoft Office and basic computer skills to perform administrative tasks efficiently.


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