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Service Ambassador

1 week ago

Jeddah, Makkah Province, Saudi Arabia Brightvision Capital Partners, LLC Full time
Company Overview

Brightvision Capital Partners, LLC is a luxury hospitality provider that combines expert service and world-class amenities to create unforgettable guest experiences.

Job Description
  • We are seeking a skilled Service Ambassador to join our team in Jeddah, Saudi Arabia.

The successful candidate will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience for our guests.

Responsibilities
  • Greet and welcome guests with a friendly demeanor
  • Manage reservations and seating arrangements efficiently
  • Provide menus and inform guests about daily specials or promotions
  • Assist with guest inquiries and provide information about the restaurant and local attractions
  • Coordinate with the kitchen and wait staff to ensure smooth service flow
  • Handle cash and credit card transactions accurately
  • Maintain a clean and organized reception area
  • Assist in answering phone calls and managing to-go orders
  • Support the wait staff during peak hours as needed
  • Ensure compliance with health and safety regulations
Requirements
  • Proven experience as a hostess or in a similar customer service role
  • Excellent communication and interpersonal skills
  • Fluency in English; knowledge of Arabic or other languages is a plus
  • Flexibility to work rotating shifts, including evenings, weekends, and holidays
  • Strong multitasking abilities and attention to detail
  • Basic math skills for handling bills and transactions
  • Proficiency in using reservation systems and point-of-sale (POS) software
  • Knowledge of Saudi Arabian culture and customs
  • Ability to remain calm and professional in high-pressure situations
  • Positive attitude and enthusiasm for creating memorable guest experiences
  • Professional appearance and grooming standards
  • High school diploma or equivalent; hospitality-related education is a plus