Director of CX Operations

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full time
Job Description

The Director/Leader of Customer Experience will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.

Key responsibilities include driving adoption and managing the CX services business to drive growth, owning revenue and P&L for the customer segment team, ensuring delivery of outcomes expected from the Cisco Portfolio, and supporting CX teams to engage with executives and technical partners.



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