Client Relationship Manager

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

Stella Stays Inc. is dedicated to redefining the rental industry through innovation and excellence.

About Our Vision

We strive to create a seamless and intuitive guest experience that sets us apart from the competition.

With a strong focus on customer satisfaction, we are committed to delivering high-quality residences and exceptional services.

Our achievements include:

2022 Gulf Business Award for 'Proptech Company of The Year'

2021 Stevie Awards for 'Most Innovative Tech Start-up of The Year' and 'Innovative Achievement in Sales' for our technology and revenue generation strategy respectively.

Your Key Accountabilities

You will be accountable for:

  • Developing relationships with clients
  • Introducing them to Stella Stays Inc.
  • Helping them find the right stay for their needs

Support the Sales Lead and Specialist by handling inquiries, managing leads, following up with potential clients, and assisting in closing deals.

Stay informed on market trends, competitor offerings, and client demands to identify new business opportunities.

Organize and maintain a structured sales pipeline using CRM tools, keeping track of leads, customer interactions, and follow-ups.

Work closely with the marketing team to align sales efforts with campaigns and outreach strategies.

Assist with operational tasks when needed, ensuring a smooth experience for guests from booking to check-out.

Provide feedback on customer preferences, challenges, and areas for improvement to enhance our offerings.

Requirements

To excel in this role, you must possess:

  • Fluency in Arabic and English
  • Strong communication skills to engage a diverse range of clients
  • Previous experience in sales, hospitality, or customer service
  • A proactive approach to drive results
  • Strong organizational skills to manage multiple leads and follow-ups effectively
  • The ability to collaborate across different teams while taking ownership of tasks


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