Senior IT Support Specialist
7 days ago
At Serco, we are seeking a skilled Senior IT Support Specialist to join our team.
The successful candidate will handle 2nd and 3rd line support tasks for IT Service Delivery, utilizing remote access tools and field support.
This role requires the ability to multitask and manage various tasks, as well as excellent communication skills.
We are looking for an individual with a Bachelor's degree in Information Technology or a related field, and at least 3 years of experience in a similar role.
The ideal candidate should have extensive experience in handling incidents related to Windows Operating Systems and Microsoft Office application suite.
In addition, the candidate should be familiar with Service Management Tools such as ServiceDesk plus or equivalent.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
As a global organization, we value diversity and inclusion, and are committed to creating a safe and supportive work environment.
If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply for this exciting opportunity.
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