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Customer Success Strategist Riyadh Saudi Arabia

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Incorta, Inc. Full time

About the Role

We are looking for a skilled Customer Success Manager to join our team in Riyadh, Saudi Arabia. The successful candidate will have experience in technical implementations or Sales Engineering, with a strong background in SaaS or software solutions.

Your Key Responsibilities

  1. Build and maintain strong relationships with assigned customers, ensuring their ongoing success with our products and services.
  2. Develop and execute tailored plans to increase adoption and ensure retention, leveraging your technical expertise and industry knowledge.
  3. Collaborate with cross-functional teams to address customer needs and issues, ensuring seamless delivery of solutions.
  4. Stay up-to-date on Incorta's latest solutions and best practices, applying this knowledge to drive customer growth and satisfaction.
  5. Work closely with the Marketing team to secure customer testimonials and references, supporting our business development efforts.

What We Offer

  • A competitive compensation package, including bonuses and benefits.
  • Ongoing professional development and training, to support your career growth.
  • The opportunity to work with a dynamic team, driving innovation and excellence in the field of data analytics.