Healthcare Customer Experience Manager

4 days ago


AlQassim Province, Saudi Arabia ITH Icoserve Full time
Job Summary

We are seeking an experienced professional to fill the role of Regional Customer Service Manager. As a member of our customer service team, you will be responsible for delivering high-quality services to our customers while driving business growth.

Your key responsibilities will include:

  • Managing customer relationships to ensure long-term partnerships.
  • Developing and implementing strategies to enhance customer experience.
  • Collaborating with internal stakeholders to identify business opportunities.
  • Maintaining high levels of customer satisfaction.

About ITH Icoserve

We are a leading provider of healthcare services, committed to creating innovative solutions that improve patient outcomes. Our team is dedicated to making a difference in people's lives, and we invite you to join us on this journey.

Requirements

  • Bachelor's degree in engineering, business administration, or a related field (Master's preferred).
  • Minimum 5 years of experience in customer service management, preferably in the healthcare or medical devices sector.
  • Strong leadership and interpersonal skills.
  • Excellent communication and negotiation abilities.


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