Regional Service Management Leader
4 days ago
We are looking for a highly skilled professional to join our customer service team as Regional Customer Service Manager. In this role, you will be responsible for delivering exceptional customer experiences while driving business growth.
Your key responsibilities will include:
- Leading a team of customer service representatives to achieve high levels of customer satisfaction.
- Developing and implementing strategies to improve customer engagement.
- Collaborating with internal stakeholders to identify business opportunities.
- Maintaining strong relationships with customers to ensure loyalty.
Company Overview
We are a global healthcare company dedicated to creating innovative solutions that improve patient outcomes. Our team is passionate about making a difference in people's lives, and we invite you to join us on this journey.
Requirements
- Bachelor's degree in engineering, business administration, or a related field (Master's preferred).
- Minimum 5 years of experience in customer service management, preferably in the healthcare or medical devices sector.
- Strong leadership and interpersonal skills.
- Excellent communication and negotiation abilities.
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