Enterprise Solutions Strategist
4 days ago
We are a leading provider of innovative communication technology solutions that empower businesses to deliver exceptional customer experiences.
Job DescriptionAs an Enterprise Solutions Strategist, you will play a crucial role in driving sales growth and customer satisfaction by developing and executing strategic plans to penetrate and expand existing accounts within the Public Sector.
Key Responsibilities:- Maintain full accountability for assigned accounts, acting as a trusted advisor and advocate for customers to ensure high levels of satisfaction and protect both customer and Avaya interests.
- Drive customer planning processes to maximize opportunities, lead virtual account teams to build strategies that deliver balanced growth, continued account penetration, and customer satisfaction.
- Develop accurate forecasts based on short and long-term growth plans.
- Maintain long-term strategic partnerships at the executive level, ensuring key executives understand how Avaya solutions meet their business needs.
- Serve as the key client contact for all customers, introducing specialists and/or partners based on strategic sales activities.
- Conduct short and long-term strategic account planning to enhance the quality of the sales pipeline, accelerate revenue generation, and improve the customer buying experience.
- Consistently hit or exceed annual sales targets, driving revenue growth and ensuring business success.
- +/- 10 years of executive-level enterprise UCaaS or CCaaS sales experience.
- Saudi National with preference for location in Riyadh or Abu Dhabi.
- Proven track record of managing and growing customer accounts with history of exceeding sales targets.
- Solid understanding of Avaya products and solutions.
- Strong executive-level relationships within Public Sector Accounts.
- Excellent communication and interpersonal skills. Fluent in Arabic and English.
- Ability to lead virtual teams and collaborate effectively.
- Strategic thinker with strong planning and forecasting abilities.
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