Enterprise Solutions Strategist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Avaya Corporation Full time
About Avaya Corporation

We are a leading provider of innovative communication technology solutions that empower businesses to deliver exceptional customer experiences.

Job Description

As an Enterprise Solutions Strategist, you will play a crucial role in driving sales growth and customer satisfaction by developing and executing strategic plans to penetrate and expand existing accounts within the Public Sector.

Key Responsibilities:
  • Maintain full accountability for assigned accounts, acting as a trusted advisor and advocate for customers to ensure high levels of satisfaction and protect both customer and Avaya interests.
  • Drive customer planning processes to maximize opportunities, lead virtual account teams to build strategies that deliver balanced growth, continued account penetration, and customer satisfaction.
  • Develop accurate forecasts based on short and long-term growth plans.
  • Maintain long-term strategic partnerships at the executive level, ensuring key executives understand how Avaya solutions meet their business needs.
  • Serve as the key client contact for all customers, introducing specialists and/or partners based on strategic sales activities.
  • Conduct short and long-term strategic account planning to enhance the quality of the sales pipeline, accelerate revenue generation, and improve the customer buying experience.
  • Consistently hit or exceed annual sales targets, driving revenue growth and ensuring business success.
Requirements:
  • +/- 10 years of executive-level enterprise UCaaS or CCaaS sales experience.
  • Saudi National with preference for location in Riyadh or Abu Dhabi.
  • Proven track record of managing and growing customer accounts with history of exceeding sales targets.
  • Solid understanding of Avaya products and solutions.
  • Strong executive-level relationships within Public Sector Accounts.
  • Excellent communication and interpersonal skills. Fluent in Arabic and English.
  • Ability to lead virtual teams and collaborate effectively.
  • Strategic thinker with strong planning and forecasting abilities.


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