Junior Account Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 Full time

About the Role:

The Junior Account Manager will be responsible for supporting customer onboarding, adoption, and satisfaction. This entry-level role focuses on providing basic support, gathering feedback, and assisting with account management tasks.

Key Responsibilities:

  1. Collaborate with cross-functional teams to deliver exceptional customer experiences.
  2. Develop and maintain strong relationships with customers to ensure their needs are met.
  3. Provide timely and effective responses to customer inquiries and support requests.
  4. Assist in creating and maintaining customer support documentation and FAQs.
  5. Monitor customer health metrics and flag potential issues to Senior Account Managers.

Qualifications:

  1. Bachelor's degree in Business, Communications, or related field.
  2. 3-5 years of experience in a similar role or industry.
  3. Strong analytical and problem-solving skills.
  4. Excellent communication and interpersonal skills.


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