Premium Customer Service Expert
6 days ago
Responsibilities
- Partner with the Technical Account Manager (TAM) to ensure a best-in-class customer support experience.
- Collaborate with Support Engineers and Management to review customer issues daily.
- Provide high-quality updates that align with customer priority and business impact.
- Lead regular support case queue reviews with customer team members.
- Oversight and ownership of any critical support issues.
- Contribute to service reviews by focusing on the performance of technical support service delivery.
- Define and maintain the Service Improvement Plan.
-
Premium Service Coordinator
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BLACKLANE Full timeAbout UsBLACKLANE is a provider of premium global chauffeur services, dedicated to delivering exceptional experiences for discerning travelers. Our mission is to create true peace of mind by setting industry standards for climate protection in the travel industry.We operate in over 50 countries, offering a range of services including airport transfers,...
-
Strategic Services Sales Expert
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeAbout the Opportunity:The Strategic Services Sales Expert will be responsible for developing a deep knowledge of the customer and their needs to ensure a first-class solution. This role is crucial in growing Premium Services offerings and penetration within our customers and improving our New, Reccurring Annual Services ACV. Key Performance...
-
Customer Service Ambassador
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Blacklane Full timeWe are Blacklane, a provider of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world.About YouStrong communication skills with the ability to maintain a professional tone across all communication platforms.Previous experience in a customer service role,...
-
Financial Governance Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Premium Solutions Full timePremium Solutions Consultancy is a renowned provider of premium compliance services to prominent financial institutions. As a key player in the industry, we require an exceptional Head of Compliance to drive our compliance and AML functions forward.The role entails developing and implementing cutting-edge compliance strategies that align with our governance...
-
Premium Catering Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AlKhalejiah Catering Full timeAs a Premium Catering Director at AlKhalejiah Catering, you will be responsible for overseeing the planning and execution of high-end catering events and weddings.Main Responsibilities:Ensure events are executed within client expectations.Monitor food presentation, service delivery, and overall customer satisfaction.Solicit feedback post-event to improve...
-
Premium Beauty Category Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the RoleThe Senior Category Manager will be responsible for developing and owning the strategy for categories at Amazon. Within this role, the individual will have the opportunity to establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience.Key responsibilities include...
-
Premium Beauty Business Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full timeAbout UsAfaq Q Tech General Trading is a leading company in the field of Everyday Essentials in GCC. We are committed to delivering the best customer experience and offering a wide range of products at great prices.We are currently seeking a Senior Category Manager, Premium Beauty, GCC Consumables to join our team. As a key member of our GCC Consumables...
-
Category Growth Manager, Premium Beauty
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeSenior Category Manager, Premium Beauty, GCC ConsumablesA strategic role has become available within our Amazon team, seeking an exceptional Senior Category Manager to lead the Premium Beauty category in the GCC region. The ideal candidate will have a strong background in account management, project or program management, and buying experience.The successful...
-
Premium Beauty Business Development Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob DescriptionThis is a unique opportunity to join Amazon's GCC Consumables team as a Senior Category Manager, Premium Beauty. You will be responsible for leading the Premium Beauty category in the GCC region, working closely with vendors of all sizes to establish and maintain strong vendor partnerships.You will be responsible for managing category...
-
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeSenior Category Manager, Premium Beauty, GCC ConsumablesJob ID: 2913111 | Afaq Q Tech General TradingWork hard. Have fun. Make history. At Amazon, we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has aimed to become the most customer-centric company in the world. How is this achieved? By having people like you who make...
-
Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full timeWork hard. Have fun. Make history. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything that they are looking for online – at great prices and...
-
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeSenior Category Manager, Premium Beauty, GCC ConsumablesJob ID: 2913111 | Afaq Q Tech General TradingWork hard. Have fun. Make history. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who...
-
Customer Service and Delivery Expert
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAs a Customer Service and Delivery Expert, you will play a critical role in delivering exceptional customer experiences, driving process improvements, and collaborating with cross-functional teams. You will be responsible for overseeing daily operations, developing operational strategies, and analyzing data to inform business decisions.About the Job:Deliver...
-
Customer Experience Ambassador
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BLACKLANE Full timeAbout BLACKLANEAt BLACKLANE, we are dedicated to providing exceptional global chauffeur services that deliver true peace of mind for discerning travelers. Our mission is to inspire a better future by creating perfect experiences around the world.We operate in over 50 countries, offering airport transfers, City-to-City commutes, In-city mobility chauffeur...
-
Premium Foodservice Product Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Greenhouse FoodStuff Trading LLC. Full timeAbout Our Company CultureAt Greenhouse FoodStuff Trading LLC, we value innovation, teamwork, and customer satisfaction. We are committed to delivering high-quality frozen bakery and foodservice products to top hotels in Riyadh and Jeddah.About the JobWe are looking for a skilled Sales Executive to join our team and help us achieve our sales targets in the...
-
Beauty Category Expert
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full timeAbout Afaq Q Tech General TradingAfaq Q Tech General Trading is a leader in the field of Everyday Essentials in GCC. We strive to deliver the best customer experience and offer a wide range of products at great prices.We are currently seeking a Senior Category Manager, Premium Beauty, GCC Consumables to join our team. As a key member of our GCC Consumables...
-
Customer Service Professional
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia KARASI Full timeKARASI is a leading Saudi company specializing in office furniture, dedicated to providing high-quality seating solutions for various work environments. Our team of experts strives to deliver smart and integrated systems that promote employee well-being and productivity.Job DescriptionThis is a full-time role for a Customer Service Representative, located in...
-
Senior Category Manager for Premium Beauty
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAt Amazon, we're on a mission to become the world's most customer-centric company. As a Senior Category Manager for Premium Beauty, you'll play a critical role in achieving this goal.The GCC Consumables team is an exciting place to work, where we're focused on reinventing the shopping experience for Everyday Essentials in GCC. We offer the largest selection...
-
Senior Customer Service Performance Analyst
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full timeAbout Our TeamLaverne Group | مجموعة لافيرن seeks an experienced Senior Customer Service Performance Analyst to drive excellent customer service outcomes for our valued customers.Primary Responsibilities:Performance Evaluation:Evaluate customer interactions to guarantee alignment with established quality standards.Oversee customer service staff's...
-
Customer Service Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Succera-GCC Full timeSuccera-GCC is a leading organization in the field of customer service and digital experience. We are seeking a highly skilled Customer Service Specialist to join our team.About UsWe strive to deliver exceptional customer experiences through innovative solutions and expertise.Job ResponsibilitiesTo provide top-notch customer support via direct...