CVM Campaign Manager Senior
3 days ago
About the Role:
This exciting opportunity is seeking an experienced professional to lead CVM campaigns, analyze customer behavior, and drive retention and churn management strategies at Red Bull MOBILE Saudi offered by FNT.
Key Accountabilities:
- Develop and implement data-driven strategies for customer base management, focusing on revenue enhancement, retention, and churn control.
- Create and manage BTL campaigns to enhance customer revenue, retention, and lifetime value.
- Identify trends and create actionable insights to support business growth and customer satisfaction.
- Build statistical models to identify micro-segments and predict customer behavior such as recharge, subscription, and churn propensity.
Analytical Work:
- Deliver daily, weekly, and monthly reporting of KPIs to management and stakeholders.
- Develop and implement new reporting systems to resolve business challenges and improve decision-making.
- Presentation of actionable insights and trackable KPIs that support the objectives of all relevant departments.
Requirements:
- Bachelor's degree in Marketing, Economics, Business, or a related field.
- 3-5 years of experience in marketing, ideally within the telecom industry, with at least 1 year in a similar role.
Skills:
- Strong expertise in customer experience, churn retention, and campaign management.
- Analytical thinking with problem-solving capabilities.
- Proficiency in data analysis and dashboard creation.
- Leadership, P&L management, and budgeting experience.
Why Join Our Team?
- Participate in shaping the future of customer engagement at Red Bull MOBILE Saudi offered by FNT.
- Collaborate with a dynamic team in a fast-paced environment.
- Enjoy opportunities for growth and development in a renowned brand.
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