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Guest Relations Ambassador

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{"h1": "Guest Relations Agent", "h2": "Job Summary", "p": "We are seeking a highly skilled Guest Relations Agent to join our team at Movenpick Hotel & Residences Riyadh. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

", "h3": "Key Responsibilities", "ul": ["Provide personalized service to guests, responding promptly to their requests and inquiries", "Maintain accurate and up-to-date guest information, ensuring seamless check-in and check-out processes", "Collaborate with other departments to ensure guests receive a consistent and high-quality experience", "Identify and resolve guest complaints and concerns in a professional and courteous manner", "Stay up-to-date with hotel information, including room availability, amenities, and services", "Maintain a clean and organized front office area, adhering to hotel standards", "Communicate effectively with colleagues and management to ensure smooth operations"]}