CX Improvement Manager
5 days ago
We are seeking a highly motivated Sr. Customer Journey Specialist to join our team at HungerStation | هنقرستيشن. As a key member of our organization, you will be responsible for enhancing our customer experience by identifying areas for improvement and implementing strategies to deliver exceptional customer experiences.
Main Responsibilities:- Map Customer Journeys: Create detailed customer journey maps to identify pain points and areas for improvement.
- Collaborate with Teams: Work closely with internal teams to ensure seamless customer experiences across all touchpoints.
- Measure Performance: Track and measure customer experience metrics to inform strategic decisions and drive business outcomes.
- Experience: 2-4 years of relevant experience.
- Education: Bachelor's Degree in a relevant field required; Master's degree preferred.
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CX Innovation Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full timeAbout the RoleThis Customer Experience Specialist position at Emkanfinance is focused on driving customer satisfaction and loyalty through enhanced experiences. Key responsibilities include:Developing and Implementing CX StrategiesCreate and execute plans to improve customer experiences, leveraging market research and analysis.Collaboration and Stakeholder...
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CX Manager Leader
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeKey ResponsibilitiesThe Customer Experience Manager will be responsible for developing and implementing a comprehensive customer experience strategy that meets the needs of our customers. This includes identifying customer pain points, developing solutions to address these pain points, and implementing changes to improve the overall customer experience....
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Director of CX Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeJob DescriptionThe Director/Leader of Customer Experience will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Key responsibilities include driving adoption and managing the CX services business to drive growth, owning revenue and P&L for the customer segment team, ensuring delivery of outcomes expected from...
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Head of CX Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeAs a key member of our Customer Experience team, you'll be responsible for leading a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers. Your primary objective will be to ensure delivery of outcomes expected from the Cisco Portfolio.Key responsibilities include:Driving adoption and managing the CX services business to...
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Cognizant SAP CX Professional
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cognizant Full timeCognizant's VisionWe are committed to delivering innovative and effective SAP CX Sales solutions that drive business growth and improve customer experiences. To achieve this vision, we are seeking an experienced Functional Architect who can lead the design and implementation of these solutions.The ideal candidate will have a strong understanding of SAP CX...
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Sales & CX Associate
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Revie Full timeAt Revie, we are redefining the renovation process by offering a seamless, end-to-end solution for residential, office, and commercial spaces. As a Sales & Customer Experience (CX) Associate, you will be at the forefront of our mission to deliver exceptional customer experiences while driving sales growth. This role combines proactive customer engagement,...
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Functional Architect for SAP CX Sales
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cognizant Full timeCognizant SAP CX Sales - Technical LeadJob DescriptionWe are seeking an experienced Functional Architect to lead our SAP CX Sales team. This role involves developing and implementing technical architectures, collaborating with stakeholders, and leading project implementation teams.About the TeamThe team is responsible for delivering high-quality solutions...
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Senior CX Strategist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeWe are looking for a Senior CX Strategist to drive customer satisfaction and engagement at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for leading the development and execution of a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the Role:This is an...
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Customer Experience Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeWe are seeking a dynamic CX Manager to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess the following skills and experiences:Responsibilities:Develop and implement the company's customer experience strategyAdvocate for CX initiatives and demonstrate their value to the...
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Customer Experience Strategist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeRole OverviewWe are seeking a dynamic leader to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess leadership skills, perfect communication, familiarity with latest trends and best practices of CX, ability to analyze customer data, strategic perspective on customer experience, and...
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Journey Optimization Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeAbout the RoleWe are seeking a highly skilled CX Manager to join our team at Tree ?. As a CX Manager, you will be responsible for leading the development and implementation of our customer experience strategy. You will work closely with cross-functional teams to identify customer pain points, develop solutions to address these pain points, and implement...
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EMEA Services Account Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeAbout the Job Description">This job description summarizes the responsibilities and requirements of the Account Executive – Services role at Cisco Systems, Inc. The role is a crucial part of our EMEA Services organization, focusing on delivering outstanding business outcomes to our customers through strategic account planning and management.">About the...
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Business Opportunity Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Air-conditioning Balancing Services Co. Full timeJob Overview:Air-conditioning Balancing Services Co. seeks a skilled Business Opportunity Manager to drive growth and expansion in the Testing & Commissioning Field.Key Responsibilities:Pursue new business opportunities through targeted outreach, relationship-building, and strategic planning.Develop and execute customized growth strategies for existing...
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Experience Design Consultant
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeJob SummaryThe CX Manager is responsible for leading the development and implementation of our customer experience strategy. This includes identifying customer pain points, developing solutions to address these pain points, and implementing changes to improve the overall customer experience. Additionally, the CX Manager will be responsible for managing user...
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Service Delivery Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeAbout the Role">Cisco is looking for a highly skilled Account Executive to join our EMEA Services, Software & Strategic Sales Organization. As an Account Executive - Services, you will play a key role in driving customer business outcomes and improving our relevance in core markets.Our team is passionate about positioning a broad portfolio of Cisco Services...
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Program Associate- CX, Pay CX
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob ID: 2877344 | Amazon Pay (India) Private LimitedJob DescriptionWant to apply your customer research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join our Customer NPS team...
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Experience Design Lead
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full timeJob DescriptionWe are seeking a highly motivated and experienced CX Specialist to join our team at Emkanfinance. The ideal candidate will be responsible for:Developing and Implementing CX StrategiesCreate and execute plans to improve customer experiences, leveraging market research and analysis.Collaboration and Stakeholder ManagementWork closely with...
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Customer Experience Consultant
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Full timeCompany DescriptionDevoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.With 25 years' experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes...
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Business Development Engineer
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Air-conditioning Balancing Services Co. Full timeResponsibilities:Seek out new business opportunities by conducting cold call activities to HVAC Cx-Commissioning/TAB customers/Clients, calling on current customers, and networking to secure first appointments with existing building owners at the decision-maker level.Identify, plan, and execute growth strategies and tactics for existing clients in the...
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Client Relations Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talaat Moustafa Group Saudi Full timeKey ResponsibilitiesAs an Experience Champion at Talaat Moustafa Group Saudi, you will be responsible for:• Delivering exceptional customer experiences through proactive management and maintenance of relationships with clients.• Increasing customer engagement, satisfaction, and loyalty by providing personalized experiences and exceeding customer...