Head of Service Delivery
5 days ago
We are seeking an experienced leader to serve as our Head of Customer Service. In this critical position, you will oversee the development and execution of customer service strategies, lead a team of customer service professionals, and implement processes that drive exceptional customer experiences.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of success in customer service management. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding opportunity, we encourage you to apply.
You will be responsible for:
- Developing and executing customer service plans that align with the company's goals and objectives.
- Building and leading a high-performing customer service team.
- Analyzing customer feedback and service metrics to identify areas for improvement.
- Collaborating with cross-functional teams to enhance the overall customer experience.
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Head of IT Service Management
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Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeDelivery Hero SE is looking for a highly experienced Head of IT Service Management to lead and optimize our IT infrastructure, service management, and operations across our offices, dark stores, and cloud kitchens.This is a senior leadership role based at our Riyadh HQ, critical to ensuring seamless IT operations that support our fast-growing...
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Head of Maintenance Services
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full timeJob DescriptionWe are looking for a highly skilled Head of Maintenance Services to join our team in Riyadh, Saudi Arabia. The successful candidate will have a strong background in managing maintenance teams, experience in the elevator and escalator industry, and excellent leadership skills.As Head of Maintenance Services, you will be responsible for leading...
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Card Product Delivery Head
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Riyadh, Ar Riyāḑ, Saudi Arabia PayTech Nexus Ltd Full timeCard Product Delivery Head Job DescriptionThe Card Product Delivery Head will be responsible for managing the end-to-end implementation of the Virtual Card solution.Responsibilities:Assess options for enabling Virtual Card Number (VCN) issuance for Employee Expense Cards and provide recommendations.Liaise with and oversee Clients IT team to ensure the...
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Head of Trade Services
3 days ago
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Senior Director of IT Service Delivery
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**Job Description**The Deputy Head of IT Operations Managed Services Department will play a pivotal role in shaping the future of our organization by leading the development and implementation of the managed services strategy. This executive-level position demands a deep understanding of IT service management principles, regulatory compliance frameworks, and...
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Head of Delivery
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeKey Responsibilities:Lead and manage the entire delivery process for commercial office projects, ensuring alignment with the company's vision and objectives.Oversee multiple commercial building developments simultaneously, managing budgets exceeding $500M.Establish and lead high-performing project delivery teams, including direct reports and contracted...
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Head of Customer Service
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full timeOverview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...
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Head of Service
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.It's...
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Head of Service
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.It's...
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Head of Customer Service
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Deraah Trading Company Full timeGet AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...
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Head of Service
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full timeHead of ServiceLocations: RiyadhTime Type: Full-timePosted on: Job posted over 30 days agoJob Requisition ID: R0644729Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency,...
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Head of Technical Services Division
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia INNOVATIONS BUILDING SERVICES LLC Full timeThe role of the Head of Technical Services Division requires a strategic thinker who can develop and implement processes to ensure seamless delivery of technical services. You will be responsible for driving innovation, improving efficiency, and enhancing customer satisfaction.About UsWe are committed to attracting talented professionals who share our vision...
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SRE and DevOps Delivery Head
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Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**SRE and DevOps Delivery Head****Job Purpose**To lead and manage the delivery of DevOps and SRE services across client engagements, ensuring operational excellence, scalability, and reliability within a managed services framework. This role is pivotal in aligning delivery strategies with organizational goals and national priorities, fostering innovation,...
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IT Service Delivery and Management Director
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Master Works Full timeWe are looking for a talented IT professional to fill the role of IT Service Delivery and Management Director at Master Works. As the head of managed services and operations & maintenance (O&M) business, you will be responsible for overseeing the full lifecycle of our managed services and O&M business, from initiation to cash.The ideal candidate will have a...
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Head of Product Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full timeDelivery Hero SE is a leading global delivery platform, operating in over 70+ countries worldwide. We are seeking a Senior Product Manager to join our team, responsible for developing and executing product strategies that drive business growth and customer satisfaction.About the RoleThis is an exceptional opportunity to join a dynamic and innovative company,...
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Head of Payment Services
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAB Full timeJob Role: Head of Payment ServicesJob Description:We are seeking an experienced Head of Payment Services to lead our payment services team. The successful candidate will be responsible for developing and implementing payment strategies, processes, and procedures that ensure efficient, secure, and compliant payment transactions.Main Responsibilities:Develop...
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Head of Protective Services
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems - Saudi Arabia Full timeWe are seeking a highly skilled and experienced professional to join our security team as a Head of Protective Services.The ideal candidate will have a strong background in security management, with a focus on protective services and risk management.The Head of Protective Services will be responsible for developing and implementing security strategies and...
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Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time**Deputy Head of IT Operations Managed Services Department****Job Purpose**To support the department head in providing strategic leadership and direction for the IT Operations Managed Services practice. This role focuses on ensuring seamless execution of managed services operations, resource optimization, and maintaining compliance with regulatory...
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IT Service Delivery Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Olayancareer Full timeOlayancareer is seeking an IT Service Delivery Manager to oversee the delivery of our Print Management and Document Management services. In this role, you will be responsible for ensuring high-quality service delivery, meeting customer needs, and driving business growth.Responsibilities:Service Delivery: Oversee the delivery of Print Management and Document...
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Service Delivery Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AtkinsR alis Major Proje... Full timeService Delivery LeadThe Service Delivery Lead will play a crucial role in ensuring the successful delivery of our services to clients in the Leisure & Entertainment market. This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to our success.You will be responsible for leading our service delivery...