Frontline Support Specialist
5 days ago
Customer Service Executive Job Description
Job Purpose:
We are seeking a Customer Service Executive who can provide exceptional customer support and ensure our customers have a positive experience with our products and services.
Key Responsibilities:
- Handling customer inquiries and issues via phone, email, live chat, etc.
- Using CRM technologies to manage customer interactions and resolve issues effectively
- Providing accurate and up-to-date information about our products and services
Requirements:
- Proven experience in customer support
- Strong issue resolution skills
- Excellent communication skills
- Good problem-solving abilities
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Executive Support Specialist
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