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Dynamic Operations Leader at Amazon FC

1 week ago

Jeddah, Makkah Province, Saudi Arabia Amazon Full time
Role Summary

We are seeking an experienced Operations Supervisor to join our team as a key member of our fast-paced AMZL and FC environments. This role offers the opportunity to work in a dynamic and ever-changing operational landscape, overseeing daily operations and driving efficiency and productivity.

Main Responsibilities:
  1. Operational Oversight: Manage daily operations within AMZL and FC environments, including supervising teams of Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates.
  2. Team Building: Develop high-performing teams by fostering a positive work environment, driving engagement and performance while ensuring associate safety and adherence to Amazon's Health and Safety standards.
  3. KPI Monitoring: Continuously monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes by identifying root causes of performance issues and implementing effective solutions.
  4. Process Analysis: Utilize problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements that lead to improved efficiency and productivity.
  5. Collaboration: Effectively communicate with business and technical audiences, influencing decisions and driving alignment by collaborating with cross-functional teams to solve operational challenges and share best practices.
  6. Decision Making: Demonstrate strong problem-solving and analytical capabilities by acting decisively in a fast-paced environment and exercising sound judgment to make informed decisions.