Dining Experience Manager

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia NEOM STAFFCO Full time

About the Role:

The Dining Experience Manager is responsible for creating a warm and welcoming atmosphere for our guests. As the first point of contact, this role involves managing reservations, seating guests efficiently, and ensuring a smooth dining experience.

Key Responsibilities:

  • Greet guests warmly and lead them to their tables in a timely manner.
  • Manage reservations effectively to minimize wait times and optimize table utilization.
  • Provide menus and inform guests about specials or promotions to enhance their dining experience.
  • Coordinate with the service team to ensure seamless operations and excellent customer service.
  • Handle guest inquiries and assist with special requests in a friendly and professional manner.
  • Maintain a clean and organized reception area, adhering to health and safety standards.

Requirements:

To be successful in this role, you will need:

  • Previous experience in a similar front-of-house role is advantageous.
  • Excellent communication and customer service skills to provide a personalized experience.
  • A friendly and professional attitude to create a welcoming atmosphere.
  • The ability to multitask in a fast-paced environment, prioritizing tasks to meet deadlines.
  • Fluency in English; Arabic is a plus for effective communication with diverse guests.


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