MENA Buyer Fraud Investigator

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

About the Role: We're looking for a skilled MENA Buyer Fraud Investigator to join our team. As a key member of our MENA sustainability team, you'll play a critical role in controlling buyer abuse and protecting genuine customers from bad actors via product and program solutions.

Main Responsibilities:
  1. Investigate Suspicious Orders: Analyze suspicious orders placed in MENA marketplaces and take necessary actions based on processes, tools, and high-judgment decisions.
  2. Improve Efficiency: Collaborate with product teams to identify trends, improve efficiency, and reduce time to identify new fraud modus operandi.
  3. Share Insights: Share ideas with product teams that positively influence the vision for future product development by using exposure and learnings of abuse use-cases.
Requirements:
  • Strong Communication Skills: Speak, write, and read fluently in English.
  • Technical Skills: Have experience with Microsoft Office products and applications.
  • Flexible Schedule: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • E-commerce or Payments Experience: Have experience in payments or e-commerce.

We're committed to creating a diverse and inclusive workplace that empowers Amazonians to deliver the best results for our customers.



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