Senior MENA Abuse Prevention Specialist
2 weeks ago
About Amazon: At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented individuals who share our commitment to delivering the best results for our customers.
Job Description:We are seeking a skilled MENA Buyer Abuse Prevention Specialist to join our team. The successful candidate will be responsible for investigating suspicious orders placed in MENA marketplaces and taking appropriate actions based on processes, tools, and high-judgment decisions.
Main Responsibilities:- Investigate Suspicious Orders: Identify and analyze suspicious orders placed in MENA marketplaces, and take necessary actions to prevent abuse.
- Collaborate with Product Teams: Work closely with product teams to identify trends, improve efficiency, and reduce time to identify new fraud modus operandi.
- Implement Best Practices: Develop and implement best-in-class processes and practices to maintain and exceed productivity and quality service level agreements.
- Fluent English Speaker: Speak, write, and read fluently in English.
- Microsoft Office Experience: Have experience with Microsoft Office products and applications.
- Flexible Schedule: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- E-commerce or Payments Experience: Have experience in payments or e-commerce.
We offer a dynamic and inclusive work environment that empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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