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Employee Training Coordinator

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full time

This role requires an experienced Training Manager to lead the development and delivery of training programs that enhance employee capabilities and drive business success. The ideal candidate will have expertise in developing and delivering training programs, knowledge of adult learning principles, and proficiency in public speaking and interaction.

Responsibilities:
  1. Training Needs Assessment:
    1. Collaborate with the Operations Team to identify training requirements specific to each store.
    2. Conduct store visits and direct assessments to identify staff strengths and areas for development.
    3. Finalize training needs in consultation with the L&D Manager.
  2. Program Design and Development:
    1. Create engaging and interactive training materials and programs.
    2. Pilot and refine training programs before wider rollout, ensuring approval from Operations Management.
    3. Prepare and manage budgetary allocations for training initiatives.
  3. Training Delivery and Support:
    1. Strategize the delivery of training programs, coordinating with the Operations Team.
    2. Support in-store coaches to ensure effective program delivery.
  4. Evaluation and Continuous Improvement:
    1. Compile and manage records of in-store training hours and ensure all training documentation is up-to-date.
    2. Monitor and follow up on certification processes and records.
  5. Brand Representation:
    1. Act as an ambassador for the Al-Futtaim Group brands, upholding and promoting organizational values.
    2. Develop and maintain relationships with stakeholders to leverage existing training resources.
Qualifications and Skills:
  • Bachelor's degree in Business Administration or a related field.
  • At least 3 years of experience in retail or training.
  • Expertise in developing and delivering training programs.
  • Knowledge of adult learning principles.
  • Proficient in public speaking and interaction.
  • Strong analytical skills to tailor training programs to commercial needs.
  • Proficiency in Microsoft Office tools.
  • Customer Focus
  • Individual Accountability
  • Personal Leadership
  • Teamwork