Technical Support Engineer
4 days ago
The IT Support Specialist plays a crucial role in providing effective IT assistance across all aspects of the business, ensuring seamless operations and minimizing downtime.
Main Responsibilities- Hardware and Software Support: Provide advanced support to the IT Administration team and Management, diagnosing and resolving technical hardware and software issues.
- Site IT Operations: Support all site(s) IT activities and local IT site operations, ensuring the smooth functioning of IT systems and equipment.
- Equipment Configuration and Maintenance: Install, configure, and maintain computers, mobile devices (iOS and Android), printers, copiers, AV systems, meeting room equipment, Microsoft Teams, and Zoom clients.
- Software Application Management: Ensure business-related software applications are installed and updated timely, performing periodic patch management for all computers and fixing any errors.
- Internet Connection Management: Request, follow up, configure, operate, and monitor site internet connection, implementing corporate policies on the site and escalating in case of any conflicts.
Why Join Us
We believe in fostering a diverse and inclusive workplace, recognizing the value that different perspectives and experiences bring to our company. As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.
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