O&M and Managed Services Strategic Executive
7 days ago
O&M and Managed Services Strategic Executive at Master Works is responsible for developing and implementing strategic plans to expand and evolve the managed services and operations & maintenance (O&M) business. As the head of this business unit, you will drive the full lifecycle of managed services and O&M from initiation to cash.
The ideal candidate will have extensive experience in directing sales, pre-sales, project management office (PMO), and support teams, as well as strong relationships with stakeholders and partners. You will lead and manage the entire business cycle of managed services and O&M from initiation to cash, ensuring operational excellence.
- Develop and implement strategic plans to expand and evolve the business.
- Lead and manage the entire business cycle of managed services and O&M from initiation to cash.
- Direct cross-functional teams, including sales, pre-sales, and PMO, ensuring alignment with organizational goals.
- Build and maintain strategic partnerships with vendors and stakeholders to enhance service delivery and profitability.
- Oversee the preparation and submission of technical and financial proposals, ensuring competitiveness in pricing and delivery quality.
- Define profit margins and lead participation in competitive tenders.
- Ensure alignment with digital transformation goals to deliver innovative IT solutions.
- Provide advisory on strategic vision and organizational future planning.
**Key Responsibilities:**
- Develop and implement strategic plans to expand and evolve the business.
**Requirements:**
- 10+ years of experience in IT management, with extensive expertise in managed services, O&M, and IT project delivery.
- Demonstrated ability to lead large teams, manage complex projects, and deliver results in dynamic environments.
- Strong knowledge of ITIL, PMP methodologies, and digital transformation strategies.
- Excellent communication, leadership, and negotiation skills.
- Proven track record in stakeholder and vendor management.
- Experience in preparing RFPs, pricing tenders, and crafting winning technical proposals.
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