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Sales Representative

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia AlGooru | القورو Full time
About AlGooru | القورو

We are a leading Saudi-based learning platform that offers 1-on-1 private tutoring services in a variety of academic and recreational subjects. Our platform is the first licensed private tutoring platform in Saudi Arabia, approved by the National e-Learning Center (NELC). We provide tailored educational support to students, and we're backed by several renowned investors including Constructor Capital, Techstars, Plug & Play, Raz Group, RZM Investment, and prestigious institutions like KAUST, Hub71, and MiSK.

The Role

We're looking for a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for exceeding sales targets through strategic closing techniques, proactively engaging with existing clients to understand their needs and concerns, and developing and maintaining strong relationships with clients to encourage renewal, upselling or cross-selling opportunities.

Main Responsibilities:
  1. Exceeding Sales Targets: Utilize strategic closing techniques to consistently meet and exceed sales targets.
  2. Client Engagement: Proactively engage with existing clients to understand their needs and concerns, and develop and maintain strong relationships with clients to encourage renewal, upselling or cross-selling opportunities.
  3. Collection and Payment: Ensure prompt and efficient collection of client installments and outstanding payments.
  4. Sales Funnel Analysis: Analyze sales funnel dynamics to identify opportunities for optimization and improvement.
A Day in Your Life:

As a Sales Representative, you will be responsible for managing the full sales process from end-to-end, including:

  1. Sales Process Management: Manage the full sales process from end-to-end, including being the first point of contact for the customer, all the way to closing the sale.
    1. Customer Outreach: Reach and call parents and students in need of tutoring and explain how AlGooru and our service works.
    2. Needs Assessment: Detect and understand the needs of our future students, pair them with the ideal tutor, and organize trial sessions.
    3. Tutoring Package: Explore with customers to find their ideal (individualized) tutoring package in order to unfold their full potential.
  2. Client Retention: Drive client retention through proactive relationship-building and strategic account management initiatives.
  3. Sales Targets: Own and achieve your monthly sales targets.
  4. Follow-ups: Conduct regular follow-ups with new and existing customers.
  5. Payment Follow-ups: Conduct necessary follow-ups on outstanding payments.
  6. Response Rate: Decrease the average response rate to a user to make our responsiveness as fast as possible.
  7. Data Collection: Collect, enter, and report data in a timely and efficient manner.
Requirements:

We're looking for a Sales Representative who has:

  1. 1-3 years of sales/telesales experience.
  2. 1-2 years of experience using CRM systems (preferably: HubSpot).
  3. Proactive sales skills.
  4. Familiarity with Saudi consumer culture.
  5. Strong negotiation skills.
  6. Goal-oriented mindset.
  7. Excellent communication skills in English and Arabic.
  8. Ability to work as part of a team.
Our Application Process:

We have a comprehensive application process that includes:

  1. Screening & Intro Call: A 5-10 minute call to screen candidates and introduce the role.
  2. First Interview: A 30-minute interview to assess the candidate's skills and experience.
  3. Technical Interview: A 30-minute interview to assess the candidate's technical skills.
  4. Vision Fit Interview: A 30-minute interview to assess the candidate's fit with our company vision.
  5. Offer Extended: An offer is extended to successful candidates.
Benefits:

We offer a range of benefits to our employees, including:

  1. Work from Anywhere: Our employees can work from anywhere in the world.
  2. No Clocking In/Out: Our employees don't need to clock in or out.
  3. Unlimited PTOs: Our employees have unlimited paid time off.
  4. ESOP Shares: Our employees receive ESOP shares.
  5. Free Hardware & Software: Our employees receive free hardware and software.
  6. Monthly Pizza Fridays: We have monthly pizza Fridays.
  7. Learn and Expense on Us: We cover the cost of courses and training for our employees.
  8. AlGooru Library: Our employees have access to our library.
  9. 0% Interest Talent Loans: Our employees can take out 0% interest talent loans.
  10. Quarterly Reward System: We have a quarterly reward system.
  11. Vibrant Startup Culture: We have a vibrant startup culture.
  12. Fast Promotions: We offer fast promotions to our employees.
  13. Travel for Company Events: Our employees can travel for company events and get reimbursed.
  14. Coaching & Entrepreneurial Bytes: We offer coaching and entrepreneurial bytes to our employees.