Call Center Quality Assurance Specialist
3 days ago
At Tbwa Chiat/Day Inc, we're committed to delivering exceptional service to our customers. As a Call Center Quality Specialist, you'll play a critical role in ensuring that our agents provide the highest level of support.
The ideal candidate will have a strong background in quality assurance and customer service. You'll be responsible for monitoring agent calls, chats, and emails to assess quality and adherence to service standards. Your attention to detail and analytical skills will help identify areas for improvement and develop strategies to enhance service delivery.
You'll work closely with our Team Leaders and Training Supervisors to address gaps and improve performance. Your ability to provide constructive feedback and training recommendations will be essential in driving results. If you're passionate about delivering exceptional customer experiences and have a knack for analysis, we want to hear from you
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Call Center Quality Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full timeHALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA...
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Call Center Agent
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timeJoin to apply for the Call Center Agent - English role at 2P Perfect PresentationJoin to apply for the Call Center Agent - English role at 2P Perfect PresentationGet AI-powered advice on this job and more exclusive features.Direct message the job poster from 2P Perfect PresentationTalent Acquisition Specialist @ 2P Perfect Presentation | Human Resources |...
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Call Center Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timePerfect Presentation (2P) is a leading company that provides innovative solutions to its clients. We are looking for a skilled Call Center Specialist to join our team and handle customer inquiries, resolve issues, and provide excellent customer service.The ideal candidate should have strong communication skills, problem-solving abilities, and a passion for...
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Quality Assurance Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Quality Enterprises USA Full timeAs a Quality Assurance Specialist at Quality Enterprises USA, you will play a critical role in ensuring the highest standards of quality in our Medium Voltage products.Key ResponsibilitiesDevelop and implement effective quality management systems to guarantee compliance with ISO standards.Coordinate calibration activities, including external calibration...
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Call Center Agent
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timeJoin to apply for the Call Center Agent - English role at 2P Perfect Presentation.About the RoleWe are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Riyadh, Saudi Arabia. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. The...
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Call Center
13 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia RADCARE Full timeWe are looking for a Call Center Representative to join our team. If you have excellent communication skills and enjoy helping customers, we would love to hear from you.RequirementsProficiency in English (spoken and written)Strong communication and problem-solving skillsAbility to handle customer inquiries professionallyExperience of 1 to 3 years in a call...
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Call Center Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timeWe are looking for a skilled Call Center Professional to join our team at Perfect Presentation in Riyadh, Saudi Arabia.About the RoleThis is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy working with diverse customer bases.Key Responsibilities:Respond to customer inquiries and resolve issues promptly and...
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Call Center Advisor
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia IIQAF GROUP Full timeRoles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for handling incoming and outgoing calls, addressing customer inquiries,...
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Quality Assurance Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia PepsiCo Deutschland GmbH Full timePepsiCo Deutschland GmbH is seeking a highly skilled Quality Assurance Specialist to join its team. As a key member of the organization, the Quality Assurance Specialist will support the implementation of the Quality and Food Safety Management System (QFS MS) at the country unit level.The Quality Assurance Specialist will verify compliance with legislations,...
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Quality Assurance Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia UCC Holding Full timeJob OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at UCC Holding. The ideal candidate will be responsible for ensuring that all construction activities meet the highest quality standards.The Quality Assurance Specialist will work closely with the Project QA/QC Manager to implement quality management systems, develop...
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Call Center and Operations Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Silah Tamkeen Full timeSilah Tamkeen is a leading company in the staffing and recruiting industry, and we are seeking a highly skilled Call Center and Operations Manager to join our team. As a mid-senior level professional, you will be responsible for managing our call center operations, ensuring exceptional customer service and driving revenue growth.ResponsibilitiesManage call...
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Call Center Operations Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeThe Arab National Bank's Perfume & Cosmetics division is seeking a seasoned leader to fill the position of Call Center Supervisor. As a key member of our team, you will be responsible for overseeing daily call center operations, ensuring adherence to company policies and procedures.Key Responsibilities:Oversee call center staff, providing guidance and...
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Call Center Agent
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 2P Full timeJoin to apply for the Call Center Agent role at 2P Perfect PresentationResponsibilities:Answering large incoming calls and assisting callers with their inquiries in a timely manner.Resolving complaints or forwarding to the appropriate department.Maintaining records and updating information in the database.Following up with callers to ensure their issues are...
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Quality Assurance Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Supertech Group Full timeJob OverviewWe are seeking a skilled Quality Assurance (QA) specialist to join our team at Supertech Group. As a QA specialist, you will play a crucial role in ensuring the quality of our software applications. If you have a passion for testing and a keen eye for detail, we want to hear from you.
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Call Center Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeAbout the JobThis role as a Call Center Representative at the Arab National Bank requires strong communication and interpersonal skills.Key ResponsibilitiesHandle customer inquiries via phone in a professional and courteous manner.Elaborate on the features and benefits of the company's products and services.Provide solutions to customer problems and...
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Call Center Performance Analyst
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Landmark Arabia Full timeLandmark Arabia is seeking a skilled Call Center Performance Analyst to join our team. In this role, you will be responsible for analyzing data insights to identify trends and areas for improvement in call center operations.ResponsibilitiesAnalyze data insights to identify trends and areas for improvement in call center operations.Develop and maintain...
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Call Center Supervisor Role
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeWe are seeking a highly motivated and experienced professional to join our team as a Call Center Supervisor. In this role, you will oversee daily call center operations, manage a team of customer service representatives, and implement strategies to enhance customer satisfaction.About Us:The Arab National Bank's Perfume & Cosmetics division is committed to...
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Quality Assurance Specialist
11 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia The Coca-Cola Bottling Company of Saudi Arabia Full timeJob SummaryWe are seeking a highly motivated Quality Assurance Specialist to join our team at The Coca-Cola Bottling Company of Saudi Arabia. As a key member of our quality control team, you will play a critical role in ensuring the quality and safety of our products.
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Call Center Agent
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeCall Center Representative: The representative will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.Key Responsibilities:Deliver information about products and services, including pricing, features, and promotions.Efficiently resolve customer issues to...
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Call Center Customer Service Representative
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dr. Soliman Fakeeh Hospital Riyadh Full timeCall Center Customer Service RepresentativeJob Title: CALL CENTER OFFICERUnit: CALL CENTER AND SCHEDULINGJob Category: Full TimeDuties and Responsibilities:Handle inbound, outbound calls, emails, live chat – including surveys, telesales or telemarketing activities, and other ways of communication as required.Answer the calls within the time specified...