Reception and Operations Specialist
4 days ago
Stella Stays Inc. is seeking an experienced Reception and Operations Specialist to manage front desk operations in Riyadh.
The ideal candidate will possess strong organizational and communication skills, ensuring seamless day-to-day operations, exceptional guest experiences, and effective stakeholder engagement.
Main Responsibilities:- Conduct regular site visits to verify property readiness.
- Monitor inventory levels and order supplies as needed.
- Supervise maintenance and housekeeping teams to optimize efficiency.
- Quickly coordinate repairs and maintenance tasks to minimize disruptions.
- Compile and review reports on property performance and guest feedback.
- Ensure adherence to quality assurance standards.
- Respond promptly to guest inquiries and resolve issues efficiently.
- Negotiate supplier contracts.
- Maintain confidentiality of sensitive information.
- Provide exceptional customer service to guests, clients, and partners.
- Bachelor's degree in Hospitality Management or related field.
- Significant experience in Operations and Front Desk management.
- Superb organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in using property management software.
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