Microsoft Infrastructure Specialist
1 week ago
We are seeking a highly skilled Microsoft Infrastructure Specialist to join our team at CONNECT Professional Services. As a key member of our infrastructure team, you will be responsible for ensuring the reliability and performance of our customer infrastructure services.
Key Responsibilities- Maintenance and Configuration: Ensure the smooth operation of our infrastructure services, including maintenance, configuration, and troubleshooting of hardware and software components.
- Infrastructure Management: Manage, install, and upgrade infrastructure components, including servers, storage, and networking equipment.
- Security and Compliance: Implement and enforce security policies, ensuring the integrity and confidentiality of our customer data.
- Support and Escalation: Respond to technical incidents, provide timely support, and act as an escalation point for complex issues.
- Performance Monitoring: Establish practices for monitoring infrastructure performance, including metrics and service levels that meet business needs.
- Vendor Management: Collaborate with vendors to assist with support activities and ensure timely resolution of product-related issues.
- Infrastructure Assessment: Perform regular infrastructure assessments to identify areas for improvement and optimize service levels.
- Education: Bachelor's degree in Computer Science or equivalent.
- Experience: 3-6 years of practical experience in deploying and operating infrastructure services.
- Skills: Hands-on experience in deploying and operating SCCM, SharePoint, MDM, and Active Directory. MCSA-certified or equivalent knowledge.
- Troubleshooting: Excellent troubleshooting skills to resolve complex technical issues.
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