Business Operations Strategist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full time

Company Overview

Hire Fellows is a tech company proudly founded in Saudi Arabia, dedicated to simplifying payments for Saudi Businesses. We provide tailored solutions like automating invoices, managing recurring payments, and sending automated reminders.

Main Responsibilities

  1. We are looking for a Commercial Operations Manager to design and optimize key operational processes, support commercial strategies, and enhance customer experience post-sale.
  2. The role will involve setting up and managing lead generation systems to ensure a steady pipeline of opportunities.
  3. You will oversee payment operations and settlement, ensuring efficiency, accuracy, and compliance.
  4. Managing commercial partnerships, including payment gateways, to optimize efficiency and performance.
  5. Refining sales materials for the inbound sales processes.
  6. Supporting with our pricing strategy to simplify customer decision-making and improve conversion, particularly with inbound and SME sales.
  7. Designing and implementing billing processes for smoother operations post-sale.
  8. Developing a customer success process to ensure the best possible customer experience post-sale.
  9. Collaborating with cross-functional teams to ensure smooth implementation of commercial strategies and operational processes.


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