Global Immigration Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

Company Overview: Amazon's Immigration Team is a best-in-class team delivering exceptional immigration support to Amazon businesses, employees, and candidates across the MENA region.

The team consists of consultants, specialists, and experienced immigration subject matter experts acting as strategic partners and consultants to Amazon business leaders and partner teams. They centrally manage immigration filings and vendors supporting Amazon, and deliver projects improving cost, quality, and compliance for immigration services at Amazon.

Job Description: We are seeking an experienced Immigration Consultant to support our growing KSA immigration team in Riyadh. As a daily service execution specialist, you will be part of the KSA immigration case working team managing high volumes of cases. Your primary responsibility will be executing immigration requirements for sponsored employees across different jurisdictions and their family members.

This is a case working role where you will act as the single point of contact throughout an employee's KSA immigration lifecycle. You will be responsible for coordinating between recruitment, onboarding, and other HR stakeholders, as well as government authorities. Your goal will be to formulate and execute the best possible immigration strategy for each employee.

Main Responsibilities:
  • Filing and executing immigration cases, including coordination with government authorities and other stakeholders.
  • Managing a high caseload of applications, typically 45-50 cases per week, consisting of new Visas, renewals, cancellations, and amendments of work permits and residency visas.
  • Coordinating with team members for drafting and submission, payment of government fees, and collection of documents/approval notices.
  • Communicating effectively with employees and internal groups while meeting the team response SLA within one business day or sooner.
  • Participating in formulating action plans to resolve issues and contributing to process improvement initiatives.
Required Skills and Qualifications:
  • 3+ years of human resources experience.
  • Knowledge of HR systems and experience in KSA Immigration processes.
  • Broad knowledge of various Visa Types, Filing & Documentation requirements.
  • Experience working directly with customers and handling all communication and interactions.
  • Excellent written and verbal communication skills.
  • Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards.


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