Molecular Biology Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Zahrawi Group Full time
About Zahrawi Group

We are a leading healthcare company in the GCC region, with a presence in several countries. Our mission is to provide high-quality products and services to hospitals, clinics, laboratories, and analytical industries.

Job Overview

The successful candidate will be responsible for training customers on our molecular biology products, providing technical support, and participating in the development of strategies for our KSA operations.

Key Responsibilities:
  • Train customers on the use of our molecular biology products.
  • Provide application technical support.
  • Conduct market research to identify new potential customers.
  • Analyze market trends to identify new products and understand their advantages and disadvantages.
  • Plan and assist with new product releases and events.
  • Maintain technical knowledge by attending educational workshops and reviewing professional publications.
Accountabilities:
  • Adhere to all Zahrawi Policies & Procedures as applicable.
Business Development:
  • Discuss with end users to update and educate them on new products and possibilities.
  • Learn about the weaknesses of competitors and strengths of our products and update our team accordingly.
  • Conduct regular visits to all customers to ensure quality service and inform the team about sales leads.
Application:
  • Provide technical assistance, troubleshooting, and training to existing & potential users of MBU products.
  • Introduce and provide demos of new products to end users.
  • Match and fill the Project Specification sheets and Requirements.
  • Prepare and suggest consumables lists by studying the needs of each customer to promote reagents and consumables sales.
  • Attend customer calls regarding supply and inform sales team.
  • Coordinate conferences and materials.
  • Conduct workshops and provide application training.
  • Complete validation processes for every product in MBU.
  • Assist customers with the equipment they are using.
  • Run validation tests with customers to ensure they fully understand how to use the equipment.
  • Solve any issues customers might face while using the equipment.
  • Support the sales team in handling projects in terms of specifications and technical comparison discussions with end users.
  • Coordinate with the sales team to gather competitive intelligence and provide scientific arguments.
  • Assist sales teams during technical discussions.
  • Prepare training certificates for customer training attendees.
Requirements:
  • Education: Bachelor's Degree in Medical Laboratory/ Biotechnology or related science.
  • Experience: 2+ years of experience in a Molecular Biology lab.
  • Job Specific Skills: Excellent interpersonal skills, good English, and good presentation skills.
  • Additional Details: Candidate should be a Saudi National based in KSA, Jeddah, with a valid KSA driving license. Willingness to travel as per business needs covering KSA regions.


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