IT Customer Experience Specialist
2 days ago
Haji Hussein Alireza & Co., Ltd. is seeking a highly skilled Customer Experience Specialist to join our IT department. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Provide technical assistance and guidance to customers via phone, email, or in-person.
- Collaborate with cross-functional teams to ensure seamless delivery of services and meet customer needs.
- Analyze customer feedback and data to identify areas for improvement and implement changes accordingly.
- Bachelor's degree in information technology, computer science, or a related field preferred.
- 3-5 years of experience in customer service, IT support, or related fields.
- Proficiency in IT systems, software, and tools.
- Familiarity with customer relationship management (CRM) software.
- Strong problem-solving abilities and excellent communication skills.
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Customer Experience Specialist
6 days ago
Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full timeWe are seeking a Customer Experience Specialist to join our team at Arab National Bank. In this role, you will be responsible for providing top-notch customer service, ensuring that our clients receive the best possible experience.ResponsibilitiesRespond to Customer QueriesOffer Precise InformationEnsure Timely ResolutionMaintain Accurate RecordsYou will...
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Customer Experience Specialist
7 days ago
Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full timeThe Customer Experience Specialist - Automotive position at Arab National Bank's automotive dealership in Jeddah, Saudi Arabia, requires a highly skilled professional who can deliver exceptional customer experiences and drive sales growth. As a key member of our team, you will be responsible for building strong relationships with customers, identifying their...
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Customer Experience Expert
3 days ago
Jeddah, Makkah Province, Saudi Arabia CARE Full timeJob Description:CARE Job Title: Customer Service SpecialistWe are seeking a skilled and detail-oriented Customer Service Specialist to join our team at CARE. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through prompt and accurate issue resolution.Key Responsibilities:Gauging client...
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Customer Experience Specialist
6 days ago
Jeddah, Makkah Province, Saudi Arabia Speakeasy Full timeAbout Our TeamSpeakeasy is a forward-thinking dining establishment committed to innovation, quality, and customer satisfaction.Job RoleDeliver high-quality customer service by taking orders, serving food and beverages, and addressing customer needs.Ensure the dining area is well-maintained and meets guest expectations.Foster strong relationships with kitchen...
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Customer Relations Specialist
1 day ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full timeCareer OpportunityCruise Saudi seeks a skilled Customer Relations Specialist to join our team. In this role, you will be responsible for overseeing customer care operations, managing complaints, and delivering exceptional customer experience.This position requires strong communication and leadership skills to build relationships with customers and drive...
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Service Experience Specialist
1 day ago
Jeddah, Makkah Province, Saudi Arabia SolexPlus Full timeAbout the RoleWe are seeking a skilled Service Experience Specialist to join our team at SolexPlus.Job Description:You will provide exceptional customer service to our clients through various channels, including phone, email, and chat.Answer customer inquiries and resolve complaints in a professional manner.Stay up-to-date on client products and services to...
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Customer Experience Analyst
2 days ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...
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Customer Experience Agent
2 days ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...
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Customer Experience Executive
2 days ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...
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Customer Experience Coordinator
6 days ago
Jeddah, Makkah Province, Saudi Arabia CARE Full timeAbout the RoleWe are looking for a motivated and experienced Barista to lead our coffee shop team. As a Barista, you will be responsible for managing the day-to-day operations of the coffee shop, including supervising staff, maintaining high standards of customer service, and ensuring the smooth operation of the coffee shop. If you have a strong background...
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Customer Experience Coordinator
1 day ago
Jeddah, Makkah Province, Saudi Arabia Aero Yachts Services Full timeAbout the Job:We are seeking a highly skilled Customer Experience Coordinator to join our team at Aero Yachts Services. The successful candidate will be responsible for overseeing daily operations, developing housekeeping policies, and maintaining a high level of professionalism.Key Responsibilities:Develop and implement housekeeping policies and...
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Customer Experience Representative
2 days ago
Jeddah, Makkah Province, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeKey ResponsibilitiesPrepare and serve a variety of beverages to high standards.Operate coffee-making equipment efficiently and safely.Greet and welcome customers in a friendly and professional manner.Maintain a clean and organized workspace.Develop and implement strategies to improve customer satisfaction.
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Senior Customer Experience Lead
1 day ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full timeAbout the RoleWe are seeking an experienced Senior Customer Experience Lead to join our team at Cruise Saudi. The successful candidate will be responsible for overseeing customer care operations, managing complaints, and driving exceptional customer experience.This role requires a strong focus on delivering customer-centric solutions, building relationships...
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Custom Software Developer
7 days ago
Jeddah, Makkah Province, Saudi Arabia COMM-IT MIDDLE EAST Full timeAbout the Job:This position involves working closely with clients to understand their business needs and develop customized Odoo solutions.Responsibilities:Develop and maintain Odoo ERP systems for clients.Design and configure Odoo modules to meet specific business needs.Conduct training sessions for clients on Odoo system usage.Evaluate system performance...
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Customer Experience Improvement Manager
7 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeJob OverviewEmdad Al Khebrat is committed to delivering exceptional customer experiences through our call center operations.Key AccountabilitiesReview and evaluate employee performance to ensure quality standards are met.Analyze customer interactions to identify areas for improvement.Develop and implement strategies to enhance customer...
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User Experience Specialist
2 days ago
Jeddah, Makkah Province, Saudi Arabia Whitecollars Full timeJob OverviewAs a User Experience Specialist at Whitecollars, you will be tasked with designing digital interfaces that are both functional and aesthetically pleasing. Your work will involve researching user behavior, conducting usability testing, and collaborating with cross-functional teams to ensure seamless execution.Analyze user data to identify areas of...
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Beverage Experience Specialist
7 days ago
Jeddah, Makkah Province, Saudi Arabia MOCKTAIL BAR Full timeWe are Mocktail Bar, a leading establishment in the food and beverage industry. Our vision is to elevate the beverage experience for our customers.The ideal candidate should have prior experience as a bartender, specializing in crafting premium beverages like mocktails.Key responsibilities include delivering exceptional service, ensuring quality, and...
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Customer Acquisition Specialist
2 hours ago
Jeddah, Makkah Province, Saudi Arabia Bayut | dubizzle Full timeRole OverviewAs a Sales Consultant at Bayut, you will play a vital role in driving the sales process and ensuring customer satisfaction. You will work closely with customers to understand their business needs and provide tailored solutions to meet their requirements. You will also be responsible for identifying new business opportunities and building strong...
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Customer Experience Manager
7 days ago
Jeddah, Makkah Province, Saudi Arabia Yas Mall Full timeJob ResponsibilitiesWe are seeking a highly commercial Sales Associate to join our team. The ideal candidate will be KPI focused, results driven, and passionate about building and coaching a dedicated team.The role involves working in a successful team to deliver commercial goals and contributing to creating a positive and energetic work environment.Key...
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Customer Support Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Elite Horizon LLC Full timeCompany OverviewElite Horizon LLC is a leading organization dedicated to delivering exceptional customer experiences.Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team. As a key member of our service delivery unit, you will be responsible for providing top-notch support to our clients.ResponsibilitiesGauge client...