Senior Customer Experience Lead

We are seeking a dedicated Customer Experience Manager who can lead our customer service team to deliver exceptional experiences for our clients. The ideal candidate will have excellent leadership skills, a customer-focused mindset, and the ability to analyze data to drive business decisions.About the Role:Lead and manage the customer service team to achieve...

Our CompanyEmdad Al Khebrat is a leading organization in the region, committed to delivering exceptional customer experiences. We are seeking a highly motivated and experienced Customer Service Manager to join our call center team in Jeddah, Saudi Arabia.Key ResponsibilitiesManage a team of call center agents to achieve high performance standards.Develop and...

About the Job:We are seeking a highly skilled Customer Experience Coordinator to join our team at Aero Yachts Services. The successful candidate will be responsible for overseeing daily operations, developing housekeeping policies, and maintaining a high level of professionalism.Key Responsibilities:Develop and implement housekeeping policies and...

Job DescriptionHaji Hussein Alireza & Co., Ltd. is seeking a highly skilled Customer Experience Specialist to join our IT department. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Job Description:CARE Job Title: Customer Service SpecialistWe are seeking a skilled and detail-oriented Customer Service Specialist to join our team at CARE. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through prompt and accurate issue resolution.Key Responsibilities:Gauging client...

At Majid Al Futtaim, we believe in making great moments for everyone, every day.As a Sales Associate, you will be part of a dynamic team that delivers exceptional customer experiences across our various brands.Your key responsibilities will include:Providing excellent customer service standards in line with Majid Al Futtaim guidelinesAchieving set sales...

Job OverviewAt Emdad Al Khebrat, we are seeking a skilled Customer Experience Specialist to join our team in Jeddah. This role is responsible for monitoring and evaluating call center performance, ensuring timely feedback to agents, and identifying areas for improvement.Key Responsibilities:Develop and implement effective quality control processes to ensure...

Job SummaryBulgari is searching for a talented STORE MANAGER - JEDDAH to join its esteemed team, tasked with creating memorable experiences for clients and driving business success.Key Accountabilities:Drive Sales Growth: Collaborate with the sales team to develop and execute sales strategies, resulting in increased revenue and market share.Develop Talent:...

Key ResponsibilitiesPrepare and serve a variety of beverages to high standards.Operate coffee-making equipment efficiently and safely.Greet and welcome customers in a friendly and professional manner.Maintain a clean and organized workspace.Develop and implement strategies to improve customer satisfaction.

Are you a retail professional looking for a new challenge? Do you have a passion for luxury goods and a keen eye for detail? We are seeking an experienced Store Supervisor to join our dynamic team at Chalhoub Group.As a key member of the store team, you will work closely with the Store Manager to achieve sales targets, manage stock levels, and ensure that...

Key Performance Indicators (KPIs)The following KPIs will be used to measure the success of the Key Accounts Executive:Account growth and expansion.Customer satisfaction ratings.Revenue growth.Quality of customer relationships.Adherence to company policies and procedures.Qualifications:To be successful in this role, you should have:Strong communication and...

Why Join Us?At QLub, we offer a unique combination of challenging opportunities, supportive colleagues, and comprehensive benefits.Our team members enjoy a dynamic and inclusive work environment, with access to cutting-edge technology, ongoing training and development, and a range of employee recognition programs.Whether you're just starting your career or...

Direct message the job poster from Saudi German Health Careers KSAExperienced Executive Search Recruiter | Connecting Talent Globally: From UK to Benelux, Now Crafting Success Stories across the MENA regionWe're Hiring Patient Experience Manager – Join Our Hospital in JeddahAre you passionate about delivering exceptional patient experiences? Do you thrive...

Kinetic Business Solutions has partnered with a leading Pharmaceutical company to fill the position of Senior Product Specialist - Oncology. This role is based in Jeddah and is open to Saudi Nationals.The successful candidate will be responsible for ensuring the quality of products at customer locations, gathering information on orders and market conditions,...

About the RoleWe are seeking a highly skilled Senior Construction Lead to join our team at Dahlawi Manpower Recruiting.The successful candidate will have extensive experience in building constructions, with a minimum of 8 years of experience in project management.As a key member of our team, you will be responsible for overseeing large-scale construction...

Job OverviewCharterhouse Middle East is seeking a dynamic and experienced Senior Luxury Retail Manager to lead stores across various high-end fashion lines. This key leadership role involves driving store performance, managing a diverse team, and upholding the brand's exceptional customer service standards.About the RoleThe Senior Luxury Retail Manager will...

Job Description SummaryWe are seeking an experienced Marketing Manager to join our team at Arab National Bank. The successful candidate will be responsible for developing and executing comprehensive marketing plans to increase brand visibility and customer engagement.Main Responsibilities:Develop and execute marketing plans to increase brand visibility and...