Customer Experience Improvement Manager

About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Coordinator. In this critical role, you will be responsible for ensuring seamless order management from receipt of purchase orders until arrival at customer sites.Process purchase orders received from various sources, including NUPCO, CPs, and...

Our ExpectationsWe are looking for a highly motivated and organized Guest Relations Agent to join our team in Jeddah, Saudi Arabia. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service delivery.Key Responsibilities:Greet and welcome guests upon...

About the RoleIn this challenging and rewarding role, you will be responsible for driving process improvements across our network of sites. You will lead process improvement projects, engage stakeholders, and align goals to ensure that our site functions perfectly to meet the demands of our customers.You will have the opportunity to work closely with...

The Customer Experience Specialist - Automotive position at Arab National Bank's automotive dealership in Jeddah, Saudi Arabia, requires a highly skilled professional who can deliver exceptional customer experiences and drive sales growth. As a key member of our team, you will be responsible for building strong relationships with customers, identifying their...

As a seasoned Continuous Improvement Manager, you will lead the Amazon Logistics (AMZL) team in Mexico to achieve unparalleled customer-centricity. Your role involves supporting Regional Directors with subject matter expertise, identifying root causes, and driving project rollouts, new processes, and continuous improvement initiatives.About the RoleYou will...

Why Join Chalhoub Group?We offer a dynamic and inclusive work environment where talented individuals can grow and thrive. Our benefits package includes:Healthcare coverageChild education contributionRemote and flexible working policiesExclusive employee discountsWe strive to provide a competitive compensation package that reflects your value to our...

About Amazon LogisticsAmazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and...

Key ResponsibilitiesThe successful Raffles Ambassador will be responsible for:Ensuring exceptional guest experiences through proactive communication and problem-solving.Maintaining the highest standards of service in the establishment.Coordinating with other departments to handle guest requests and special events.Managing guest feedback and resolving issues...

Required Skills and QualificationsAt least three years of experience in a similar role.Excellent communication and interpersonal skills to effectively interact with colleagues and customers.Ability to work flexible hours, including holidays and shifts.

Job OverviewMaintaining the long-term relationship with Starlink's Key Accounts (B2B) involves supporting cross-departmental functions including Sales, Operations, and Customer Service.The primary goal is to foster growth opportunities while ensuring customer satisfaction through effective customer success management and team capability development.Key...

Program Manager (KSA National Only)We are looking for a talented Program Manager to join our MENA Fulfillment by Amazon (FBA) team and contribute to the company's vision of delivering exceptional customer experiences.The ideal candidate will have experience managing challenging, long-term projects across multiple teams and cities, and will be able to...

Job ResponsibilitiesWe are seeking a highly commercial Sales Associate to join our team. The ideal candidate will be KPI focused, results driven, and passionate about building and coaching a dedicated team.The role involves working in a successful team to deliver commercial goals and contributing to creating a positive and energetic work environment.Key...

Key ResponsibilitiesThe successful candidate will oversee day-to-day operations related to Visual Merchandising, Retail Store SOPs adherence, sales team schedules and commissions. They will also offer store support including concessions, real-time as per business needs, and act as the key point of contact with back-office operations.Ensure click and collect...

At Amazon, we are committed to delivering exceptional customer experiences. As a Process Improvement Specialist, you will play a critical role in identifying opportunities to improve our operations processes and implementing changes that drive efficiency and effectiveness.You will work closely with the operations team to analyze current processes, identify...

OverviewCARE is committed to fostering a great work culture and inspiring the highest standards of quality and efficiency. We are dedicated to making KONE a 'great place to work' by supporting personal growth and offering various opportunities to further your career within the company.We have an exciting opportunity for an experienced Collection Specialist...

We are seeking an experienced Customer Service Team Manager to lead and develop a team of 20 associates at Amazon. The ideal candidate will have a strong background in customer service and supervision, with a focus on process improvement and employee development.Responsibilities:Lead and manage a team of customer service representatives, providing guidance...

At Emdad Al Khebrat, we are seeking a highly skilled and experienced Customer Service Team Manager to join our team.The ideal candidate will have relevant experience in Call Center / Customer experience, be based in Jeddah, and available on short notice. They will also possess excellent management skills, particularly in managing agents' team performance.The...

Responsibilities and RequirementsThe Reservations Supervisor is responsible for leading the reservations team and implementing effective strategies to drive revenue growth and enhance the guest experience.Develop and implement revenue-generating strategies to increase bookings and occupancyLead and manage the reservations team, providing guidance, training,...

We are seeking a highly skilled Business Process Improvement Specialist to join our team at 2P Perfect Presentation in Jiddah.About Our MissionWe are committed to delivering exceptional results to our clients through continuous process improvement and innovation.About the JobThe successful candidate will be responsible for analyzing business processes,...

Educational attainment and industry expertise aside, we believe that there's no one-size-fits-all approach to being an exceptional Operations Supervisor - Customer Experience. We seek individuals who exhibit both technical and interpersonal aptitude, comfortable handling ambiguity as well as close collaboration within a distributed or remote team setup....