Luxury Retail Professional

7 days ago


Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time
Job Description

Our Store Manager is responsible for driving commercial performance and delivering exceptional Guest Experience. This role involves implementing People and CX strategies to drive eNPS and cNPS.

  • Drive in-store CX initiatives
  • Plan succession of team members in terms of readiness
  • Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
  • Drive eNPS through people experience initiatives and culture


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