Retail Experience Strategist

6 days ago


Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

About Chalhoub Group

Chalhoub Group is a leading provider of luxury experiences in the Middle East. With a rich history spanning over six decades, we have established a reputation for excellence and innovation. Our portfolio comprises eight owned brands and over 300 international luxury, beauty, fashion, and art de vivre brands.

We are committed to creating memorable experiences for our customers across multiple touchpoints. Our team of over 14,000 professionals shares a common goal: to inspire, exhilarate, and delight our customers. As a General Manager - Travel Retail, you will play a critical role in driving the growth and development of our travel retail business at Jeddah airport.

Your Key Responsibilities

Some of your key responsibilities will include:

  • Designing and implementing strategies to improve sales and profitability.
  • Developing and maintaining relationships with suppliers and stakeholders.
  • Leading cross-functional teams to achieve business objectives.
  • Monitoring and controlling expenses to ensure they align with budgeted amounts.
  • Ensuring compliance with regulatory requirements and internal policies.

Your Requirements

To excel in this role, you should possess a Bachelor's degree in Business Management, preferably with a Master's degree. You should also have previous experience in Travel Retail, with strong commercial acumen and operational skills. Fluency in both Arabic and English is essential, along with regional (GCC / MEA) experience and exposure to the KSA market. A collaborative approach and strong communication skills are necessary for success in this role.



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