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Senior Restaurant Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Kitopi Full time
About Kitopi

We are the leading creator and partner for magical food experiences in the region.

Our purpose is to satisfy the world's appetite to create joy by operating a portfolio of both invested and franchised F&B brands, enabling them to grow and scale in both delivery and dine-in spaces.

Leveraging our proprietary Smart Kitchen Operating System (SKOS), we optimize cloud kitchen operations in real-time across 200+ locations in the UAE, KSA, Kuwait, Bahrain, and Qatar.

Key Responsibilities:

  1. Create a positive work environment that fosters trust, open communication, creative thinking, and teamwork.
  2. Motivate team members, lead by example, and promote a culture of continuous improvement.
  3. Coach and develop team members, resolve conflicts, and facilitate problem-solving and collaboration.
  4. Maintain healthy group dynamics, intervene when necessary, and ensure team members have the necessary education and training.
  5. Encourage creativity, risk-taking, and constant improvement, recognizing and celebrating team achievements.
  6. Cultivate strong relationships with internal and external partners.
  7. Familiarize the team with customer needs, specifications, design targets, development processes, design standards, techniques, and tools.
  8. Ensure the team addresses all relevant issues within specifications and various standards.
  9. Provide necessary business information and resources.
  10. Initiate sub-groups or sub-teams as needed to resolve issues and perform tasks in parallel.
  11. Work with floor managers to obtain necessary resources and coordinate space, equipment, and communication lines.
  12. Coordinate meeting times, places, and agendas with floor managers.
  13. Provide status reporting on team activities against the program plan or schedule.
  14. Keep floor managers and outlet managers informed of task accomplishments and issues.
  15. Communicate with floor managers and outlet managers about unresolved issues.