Personalized Experience Coordinator
3 days ago
The Sofitel Riyadh Hotel & Convention Center is a 5-star hotel that embodies the spirit of French elegance and Saudi Arabian warmth. Our mission is to provide a personalized experience for each guest, making their stay truly unforgettable. As a Personalized Experience Coordinator, you will be responsible for handling guest inquiries, conducting effective shift briefings, and maintaining relationships with local partners.
You will play a crucial role in creating a unique and memorable experience for our guests, by providing accurate information about hotel facilities, venues, and functions. You will also be responsible for managing transportation requests, incoming guest mail, messages, facsimiles, and special deliveries.
To succeed in this role, you will need:
- Able to work cohesively with colleagues and managers
- Able to promote positive relations with hotel residents and patrons
- Able to exercise good judgment with difficult guests
We are looking for someone who is a team player, committed to delivering exceptional service, and passionate about creating memorable experiences. If you have a secondary/High School education and minimum two years of experience as a Concierge or in a related position, we want to hear from you.
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Employee Experience Coordinator
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Employee Experience Coordinator
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