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Technical Account Manager, Enterprise Solutions

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise clients, helping them to achieve their business goals and maximize the value of our cloud services.

Key Responsibilities
  1. Technical Guidance and Support: Provide expert technical guidance and support to our enterprise clients, helping them to troubleshoot issues and optimize their use of our cloud services.
  2. Strategic Partnerships: Develop and maintain strategic partnerships with our enterprise clients, understanding their business needs and technical challenges, and providing tailored solutions to meet their requirements.
  3. Cloud Solutions Architecture: Design and implement cloud solutions that meet the needs of our enterprise clients, ensuring that they are secure, scalable, and cost-effective.
  4. Customer Advocacy: Act as a customer advocate, working closely with our clients to understand their needs and provide solutions that meet their requirements.
  5. Collaboration and Communication: Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure that our clients receive the best possible service and support.
Requirements

To be successful in this role, you will need:

  • Strong technical skills: A deep understanding of cloud computing, including AWS services and architecture.
  • Excellent communication skills: The ability to communicate complex technical information to non-technical stakeholders.
  • Business acumen: A strong understanding of business operations and the ability to develop solutions that meet business needs.
  • Collaboration and teamwork: The ability to work effectively with cross-functional teams to achieve business objectives.
About Amazon

Amazon is a leader in cloud computing, providing a wide range of services and solutions to businesses of all sizes. We are committed to helping our customers achieve their business goals and maximize the value of our cloud services.