Assistant Store Manager
7 days ago
Gulf Marketing Group (GMG Group) is a leading global well-being company that retails, distributes, and manufactures a portfolio of international and home-grown brands across sport, food, and health sectors. Our vision is to inspire people to win in ways that make the world better.
We have investments across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under our ownership and management, we have become a leading global company affiliated with the world's most successful and respected brands in the well-being sector. We work across the Middle East, North Africa, and Asia, introducing more than 120 brands into our markets.
About the Role:
The Store Operations Manager will be responsible for communicating store targets to the team and driving sales to achieve financial objectives. This includes maintaining proper loss prevention standards and ensuring compliance with cash handling, fraud, and theft of products. The ideal candidate will oversee and monitor all point-of-sale activities in the store, including sales transactions, tracking customer orders and payments, registering sales, maintaining inventory updates, providing service, handling returns and refunds, and gathering consumer data for feedback.
The Store Operations Manager will also oversee cash transaction entry and management (petty cash, point-of-sale (POS) cash elements, change floats). Regular audits of store administration will be conducted, and any issues will be resolved. The role involves assisting in carrying out annual stock counts and spot checks.
The successful candidate will track and evaluate brand sales performance, researching market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability. Sales reports will be monitored and analyzed, and insights provided to maximize stock potential. The Store Operations Manager will report on the performance of new and core collections and maintain window and in-store displays to a high standard in line with merchandising guidelines.
In addition, the Store Operations Manager will oversee and monitor inventory management in the store (stock availability, order management, back-store management, stock movement within store). Accurate stock merchandise and management (stock aging, stock loss, space management) within the store will be ensured. The role involves coordinating with the facilities department on repairs or replacements of furniture or equipment, supporting company maintenance standards/programs to optimize asset life.
The successful candidate will maintain staffing levels consistent with operational needs to ensure exceptional customer service. Schedules will be prepared, and adequate shift coverage will be ensured. Seasonal peaks and important promotional events will be taken into account when preparing forecasts and staff rosters. The Store Operations Manager will ensure that the team is adequately trained in inventory management techniques such as inbound movement of goods, receiving, stocking, restocking, transfers, and managing inventory discrepancies.
Skills Required:
The ideal candidate will possess the following skills:
• Strong communication and leadership skills
• Industry expertise and product/category knowledge
• Customer orientation, MS Office, and other tools proficiency
• Fluency in English and Arabic
• Ability to work under pressure and meet deadlines
• Strong analytical and problem-solving skills
• Ability to motivate and lead a team to success
Benefits:
This role offers a competitive salary and benefits package. If you are a motivated and results-driven individual looking for a challenging role in a dynamic organization, please submit your application.
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