Client Advocacy Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Unifonic Inc Full time

About the Company

Unifonic Inc is a leading provider of innovative communication solutions. Our mission is to empower businesses to achieve their goals through cutting-edge technology and exceptional customer service.

Job Overview:

The Value Realization Consultant will work closely with customers to understand their business needs and develop tailored solutions to drive value realization.

Key Responsibilities:

  1. Solution Development: Collaborate with customers to develop customized solutions that meet their specific business needs.
  2. Implementation: Oversee the implementation of solutions, ensuring timely delivery and high-quality results.
  3. Account Management: Manage customer relationships, ensuring ongoing satisfaction and loyalty.
  4. Reporting: Provide regular reporting to stakeholders, highlighting key metrics and areas for improvement.

Requirements:

  1. Experience: 5+ years of experience in customer-facing roles such as customer success, account management, or strategic consulting.
  2. Skills: Strong analytical and problem-solving skills, with the ability to develop and deliver customized solutions.
  3. Education: Bachelor's degree in a relevant field (e.g., business administration, marketing, computer science).


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