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Senior Account Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Electra Full time
Job Description

Electra is seeking a highly motivated and experienced Account Manager to join our Client Services division in Riyadh. As a key member of our team, you will be responsible for managing client accounts and ensuring the successful budgeting, selling, planning, and execution of events and exhibitions.

Key Responsibilities:
  • Client Management: Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process.
  • Proposal Development: Understand client needs and objectives, presenting them with tailored proposals and solutions.
  • Event Budgeting: Manage event budgets, contracts, and timelines.
  • Logistics Coordination: Coordinate with in-house Project Managers and other departments for timely delivery of services and products, ensuring excellent customer satisfaction.
  • Event Execution: Oversee event logistics, including setup, teardown, and onsite management.
  • Post-Event Reporting: Provide post-event reports and analysis to clients.
  • Commercial Management: Track commercial terms and financial deliverables.
  • Relationship Building: Develop and maintain strong relationships with clients and stakeholders.
  • Project Oversight: Oversee clients' projects from beginning to completion, striving to achieve client satisfaction.
  • Communication: Provide regular status updates to clients and handle any changes or issues that may arise.
Requirements:
  • Education: Bachelor's degree in Event Management, Business Administration, or a related field.
  • Experience: Minimum of 5 years of experience in event/exhibition planning and management, preferably in an agency/client-facing role.
  • Skills: Strong organizational, client, and project management skills. Ability to work and perform independently without constant supervision. Ability to manage multiple projects simultaneously and work under tight deadlines. Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical audiences.
  • Language: Fluent in Arabic and English (both writing and speaking).