Procurement Operations Manager

2 weeks ago

Khobar, Eastern Province, Saudi Arabia ASMO Full time

About ASMO

ASMO is a pioneering joint venture between DHL and Saudi Aramco. By combining DHL's logistics expertise with Saudi Aramco's extensive supply chain ecosystem, we are revolutionizing the procurement and supply chain landscape, driving growth and innovation.

Our mission is to provide reliable, end-to-end integrated procurement and supply chain services for companies across various sectors, including industrial, energy, chemical, and petrochemical. In the short term, our primary focus will be on supporting Saudi Aramco and its affiliates, while long-term ambitions extend to the MENA region.

Job Description

The successful candidate will oversee a team responsible for managing back-end procurement operations, including supplier claims resolution, query handling, and expediting procurement requisitions (PRs), purchase orders (POs), and deliveries. Additionally, this role involves overseeing all follow-up activities required for ASMO to manage end-to-end supply chain activities. The role ensures that all supplier interactions and internal processes are handled efficiently, supporting business continuity and operational excellence.

Key Responsibilities

  • Oversee the end-to-end supplier registration process, ensuring all required documentation and compliance checks are completed within established timelines.
  • Act as the escalation point for complex supplier queries, providing timely resolutions to ensure uninterrupted supply chain operations.
  • Collaborate with the IT team to maintain and enhance supplier portals for efficient query tracking and resolution.
  • Monitor the progress of procurement requisitions (PRs) and purchase orders (POs) to ensure timely approvals, processing, and issuance, and implement relevant performance metrics.
  • Work closely with suppliers to expedite critical orders and resolve bottlenecks in delivery schedules.
  • Oversee the resolution of supplier claims, including defective goods, short shipments, and billing discrepancies.
  • Ensure all claims are documented, analyzed, and resolved in alignment with contractual terms and organizational policies, with timely closure.
  • Maintain accurate records of all transactions, correspondence, and follow-ups for transparency and audit purposes.
  • Prepare detailed operational reports, including supplier performance metrics, order cycle times, and areas for improvement.
  • Establish and nurture relationships with key suppliers to improve responsiveness and foster collaborative problem-solving.
  • Ensure timely coordination with logistics and warehousing teams to facilitate the receipt of goods and materials, address delays and disruptions, and implement contingency plans as needed.
  • Liaise with demand planning, project management, and finance teams to align procurement activities with project timelines and requirements, payments, and issue resolutions for suppliers.

Qualifications

  • Bachelor's degree in Business Administration, Economics, Supply Chain/Logistics, or equivalent is required.
  • 10+ years in Procurement, Supply Chain, or Logistics Operations, with at least 5 years in a managerial role.
  • Professional certification in Six Sigma/Lean Management.
  • Recognized Supply Chain Certifications such as Chartered Institute of Purchasing and Supply (CIPS) is preferred.
  • Proven expertise in managing supplier relations, procurement processes, and team leadership in large-scale projects.

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