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Restaurant Operations Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amaken sarl Full time

Amaken sarl is seeking a highly skilled and experienced Restaurant Manager Trainee to join our team in the Kingdom of Saudi Arabia.

Key Responsibilities:

  1. Assist the restaurant manager in overseeing the day-to-day operations of the restaurant, ensuring seamless execution of business strategies.
  2. Provide exceptional customer service, handling inquiries and complaints in a professional and timely manner.
  3. Supervise and train restaurant staff to deliver high levels of customer satisfaction and service excellence.
  4. Monitor inventory levels and manage supply chain logistics to maintain optimal stock levels.
  5. Ensure compliance with all health and safety regulations, maintaining a clean and safe environment for customers and staff.
  6. Contribute to the development and implementation of marketing strategies to drive sales and customer engagement.
  7. Manage employee schedules and staffing levels to meet business demands.
  8. Assist in the recruitment, hiring, and training of new staff members to enhance team performance.
  9. Maintain a high level of organization and attention to detail, ensuring accurate financial records and efficient cash handling procedures.

Preferred Candidate Profile:

  1. Prior experience in the food and beverage industry, preferably in a multinational chain restaurant setting.
  2. Strong leadership skills, with the ability to motivate and manage a team to achieve business objectives.
  3. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  4. Detail-oriented and able to multitask in a fast-paced environment, with a focus on delivering results and meeting deadlines.
  5. Knowledge of health and safety regulations, with a commitment to maintaining a safe and healthy work environment.
  6. Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business.
  7. Proficient in using restaurant management software and POS systems to streamline operations and improve efficiency.
  8. Ability to work well under pressure and handle stressful situations, maintaining a calm and professional demeanor at all times.
  9. Strong problem-solving and decision-making skills, with the ability to analyze data and make informed decisions to drive business growth.
  10. Fluent in English and Arabic, with excellent language skills and the ability to communicate effectively with customers and colleagues.

Key Skills:

  • Customer service and relations
  • Team management and leadership
  • Inventory management and logistics
  • Marketing and sales strategy
  • Financial analysis and management