Tech Services and System Administrator

2 weeks ago

Tabuk, Tabuk, Saudi Arabia Eram Talent Full time
Job Summary

Eram Talent is seeking a highly skilled and experienced IT professional to fill the role of Tech Services and System Administrator. This is a challenging and rewarding opportunity for a talented individual to join our team and contribute to the success of our organization.

Key Responsibilities
  • IT Infrastructure Management
    • Design, implement, and maintain the organization's IT infrastructure, including network architecture, server management, and storage systems.
    • Ensure the security and integrity of the IT infrastructure, including firewalls, intrusion detection systems, and antivirus software.
  • Network Administration
    • Manage and maintain the organization's network infrastructure, including routers, switches, and network protocols.
    • Configure and troubleshoot network devices, including firewalls, VPNs, and network access control systems.
  • System Administration
    • Manage and maintain the organization's server infrastructure, including Windows and Linux servers.
    • Configure and troubleshoot server operating systems, including Windows Server and Linux distributions.
  • Technical Support
    • Provide technical support and assistance to end-users, troubleshoot, and resolve hardware and software-related issues promptly and effectively.
    • Document network problems and resolution for future reference.
  • Documentation and Reporting
    • Maintain accurate documentation of systems configurations, procedures, and policies.
    • Generate reports on system performance, incidents, and security status.
  • Requirements
    • Direct experience in network engineering and management of enterprise-class server and wireless/wired network equipment, network infrastructure, and network operating systems.
    • Experience working in a virtualized server environment - VMWare/Hyper-V.
    • Experience deploying and managing cloud-based storage and network management systems as well as SAN/NAS systems.
    • Familiarity with Azure Active Directory and hybrid cloud environments.
    • Experience with Active Directory Federation Services (ADFS).
    • Direct experience managing either Google Apps for Education or Microsoft Office365.
    • Broad knowledge and technical skills related to hardware, software, multiple platform LAN and WAN network operations, troubleshooting, and repair.
    • Direct experience in software and hardware installation, maintenance, and/or repair in Windows, iOS, and Android platforms.
    • Strong communication skills, both written and spoken, fluency in both English and Arabic.
    • Strong interpersonal, time-management, and multi-tasking skills.
    • Understanding of and experience with a customer service philosophy and work dynamic.
    • Ability to use initiative and independent judgment while working effectively with students, teachers, colleagues, supervisors, and the school community.
    • Strong analytical abilities and professional office experience necessary.
    • Relevant certifications (e.g., CompTIA A+, Network+, Server+, Security+, MCSA, MCSE, CCNA) are a plus.

University degree in computer science or related field or significant experience.

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